282 | nº 35, pp. 281-309 | July-December of 2022Cultural Press in Spain. The uses of Cultural HeritageISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación1. Introductione media must be understood as producers of social meanings that recreate instituting social imaginaries (Castoriadis, 2007). According to Rodríguez-Pastoriza (2006), when “a cultural historical commemoration of interest is celebrated [there is] the need to transfer elements of essential information to the readers so that their special importance can be valued” (p. 141). In this context, such representations are determined by the very politics of the media agendas, which mostly move away from cultural and heritage issues. (Barei, 1999; Compte-Pujol, 2016; González-Sánchez, 2011; Sánchez-Castillo, 2005; Longhi-Heredia & Quezada-Tello, 2021). is reduced treatment of the news is approached in a trivial, monotonous and brief way, presenting heritage information supercially and disseminating a concept of cultural and natural heritage associated with the international character given by the numerous conventions, charters and legislation of international organizations (Longhi-Heredia et al., 2022). e media agenda characterized by McCombs and Shaw is subject to the importance and emphasis given to the topics selected by the media (McCombs, 1996), representing certain notions of heritage to the detriment of others.In this sense, the construction of representations is a living category that builds, crystallizes and (re)transmits social meanings through imaginaries and collective representations. ey are reected in the discourses of each era in a wide variety of formats, subjecting culture, and even heritage, to paradigms of action with the theories of communication and the logic of the mass media. New cultural representations and cultural identity stereotypes are subsequently created. Faced with this panorama, the objectives of the current investigation are: 1) to understand the dissemination of Cultural Heritage in the most inuential digital newspapers in Spain during three periods in 2020, and 2) to survey the degree of engagement and interaction of the audience following the ocial accounts of said newspapers on Twitter and Instagram in one of the three time periods. a new capacity for interaction, allowing the audience to create a communicative dialectic. e article analyzes the actions of the cultural press in matters of cultural heritage, focusing on the three most inuential digital newspapers in Spain during the months of June, September, and November 2020. Further analysis on one of these time periods (September) compares the degree of engagement and interaction on Instagram and Twitter across the digital newspapers. A study using a mixed-methods research design was carried out anchored in the analysis of the textual and visual content of publications posted on the web, together with the use of descriptive statistics involving the indicators for the two social networks. e results showed that UNESCO heritage typologies were present in the culture section of the media agenda, as well as geographic and thematic indicators related to heritage. World Heritage was the most newsworthy while Intangible Heritage the least. e levels of engagement and interaction showed interest and involvement in heritage-related posts.Keywords:Cultural journalism; cultural heritage; social networks; social representations; culture section.periodistas en este escenario han generado una nueva capacidad de interacción permitiendo a la audiencia crear una dialéctica comunica-tiva. El artículo analiza el accionar de la prensa cultural referente al patrimonio cultural en los tres periódicos digitales más inuentes en España durante tres períodos de tiempo (junio, septiembre y noviembre de 2020). Un análisis más detallado sobre uno de estos periodos (sep-tiembre) compara el grado de compromiso e interacción en Instagram y Twitter. La investigación mixta, anclada en el análisis de contenido textual y visual de las piezas periodísticas, unida al uso de la estadística descriptiva de las redes sociales ayudó a advertir cómo las tipologías patrimoniales de la UNESCO estuvieron presentes en la sección cultura, así como los criterios geográcos y temáticos relacionados con el patri-monio. El Patrimonio de la Humanidad resultó ser el más noticiable mientras que el Inmaterial el menos. Los niveles de compromiso e in-teracción demostraron interés e implicación de la audiencia en los post referentes al patrimonio. Palabras Claves:Periodismo cultural; patrimonio cultural; redes sociales; representaciones sociales; sección cultura. doxa.comunicación | nº 35, pp. 281-309 |July-December of 2022Sebastián Alberto Longhi-Heredia, José María Morillas-Alcázar and Ángel Hernando-GómezISSN: 1696-019X / e-ISSN: 2386-3978283e present study is founded on theories of communication and studies of cultural journalism from Cultural Heritage in a scenario marked by the interference of the coronavirus pandemic in Spain.1.1. Heritage, cultural journalism and CultureJournalism has been associated in epistemological studies and communication sciences with the construction of imaginaries or social representations (Berger et al., 1968; Castoriadis, 2007; Leyton-Rivas, 2007) that are reproduced and disseminated on a massive scale in society. e cultural press didn’t escape such a reality. It is essential to understand what is meant by Cultural Heritage, cultural journalism and Culture to continue with the study.e term Cultural Heritage implies a large number of meanings despite the fragmentation of the eld of study and numerous adjectives associated with its scope. Beginning with a strong focus on monuments, today it is part of a broader universe, dened as a social construction and “representative of cultural diversity and, therefore, participatory” (Durán-Salado & Carrera-Díaz, 2017:299). Its more democratic connotation and its accessibility were based on institutions such as UNESCO, the International Council of Museums (ICOM) and the International Centre for the Study of the Preservation and Restoration of Cultural Property (ICCROM). UNESCO imposed itself as the institution of reference in this sector, rendering the monumentalist and mercantilist conception of 1972 obsolete and associating heritage with cultural and natural elements of exceptional value. As indicated by Carrasco-Campos & Saperas-Lapiedra (2012), a new cultural archetype arose, materializing as the heritage boom (Ballart, 1997). e arrival of mass culture and audiovisual media, as well as the importance of immateriality, formed the new notion of Cultural Heritage that leans towards a labeled conception, with “digital strategies created to standardize communication criteria” in the eld of marketing (Castillo-Abdul & Longhi-Heredia, 2022). Notions such as Cultural Heritage, World Heritage, Natural Heritage and Immaterial Heritage are popularized in line with advances in international law.Cultural journalism by its essence is framed within specialized journalism. Tubau, (1982) denes it as the way of knowing and disseminating the cultural products of a society through the mass media; or of building and de-constructing the symbolic imaginary, according to Delponti-Macchione & Pestano-Rodríguez (2012). Chacón-Gutiérrez & García-Jiménez (2001) include within its functions “the criticism and dissemination of the dierent artistic manifestations it covers” (p. 51). However, the actual journalistic trend indicates a more generalist approach (Rodríguez-Pastoriza, 2006), obeying market inferences (Bello et al., 1994) and falling into situations Cruz & Rosero (2012) describe as “unifuentismo, the omission of subjects and the absence of agenda” (p. 183).Cultural journalism’s marked relationship with the concept of culture is connected to an ambiguous notion in the eld (Rodríguez-Pastoriza, 2006; Rivera, 1995). e rst classications of cultural specialization were subordinated to the notion of ‘Culture’. e major point of debate was associated with the interference of the spectacle or show business (Zambrano-Morales & Villalobos-Finol, 2010). Rodríguez-Pastoriza (2006), and Rivera (1995), two classics in the area of study, postulated such a division by identifying the ideas coming from ‘high culture’ (ne arts, literature, classical music, among others) that were part of the ‘Culture’ section; while all expressions of ‘popular culture’, associated for example with folklore or artisan crafts, were placed in other sections, such as ‘Society’ or ‘Entertainment’. Over time, culture was thought of as an economic and social resource: “the agenda proposed by the newspapers (...) is circumscribed to the notion of the cultural event: creators and producers who oer 284 | nº 35, pp. 281-309 | July-December of 2022Cultural Press in Spain. The uses of Cultural HeritageISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónand customers who consume; culture understood as a stage, a place to sit and a ticket for the good life” (Rubiano, 2006:146). e dialectic described above evolves in the study of Valle (2014), for whom journalism has advanced by becoming multicultural content.is article will not focus on the origins of cultural journalism, as numerous works have already done so (Barei, 1999; Jurado-Martín, 2019; Martínez, 2018; Rivera, 2018; Rodríguez-Pastoriza, 2006, 2021; Villa, 1998, 2000; Zambrano-Morales & Villalobos-Finol, 2010). However, this changing reality will be taken into account, associated with the advance of the Internet, the evolution of cultural journalism, and the contextual specicity conditioned to the social reality marked by the interference of Covid-19. Specically, the latter situation implied conditioning factors at the moment of communicating cultural content, such as the prevalence of activities related to Natural Heritage in open air spaces.Providing an explanation for this ever-changing reality has remained complicated because the academic literature on cultural journalism “is neither uniform in its content, nor in its formal aspect, nor in the nature of its audiences” (Villa, 2000:8). e literature has many denitions of culture and cultural journalists, such as “arts journalists, cultural journalists, critics and lifestyle journalists” (Hovden & Kristensen, 2018:690). According to Riegert et al. (2018), current international research generates complications due to its diverse designations and numerous aesthetic forms, disciplines or types of culture that change over time. Furthermore, the limits of politics, entertainment, celebrity and consumption also inuence the social construction of the culture section (Kristensen y Riegert, 2017). As explained by Jurado-Martín & Ivars-Nicolás (2019), the Spanish cultural section of El País, El Mundo and ABC continues to oer “a product for a reader who does not use or is not interested in using technological possibilities. e Culture section is anchored in the past, and runs the risk of sinking with it” (p. 233). e aforementioned point of debate continues through “an elite culture -accommodated in this section-, and another popular one that abandons the ‘Culture’ section to place itself in the ‘Society’ section” (Jurado-Martín, 2019:162). However, new works (Jurado-Martin & Peña-Acuña, 2018, 2021) focused on education and new technologies (de-Lara-González, 2019) advocate novel transformations and ways of reaching the public through content that, according to Arteseros-Valenzuela (2019), conjectures a change in the prole of cultural readers. In this scenario, new transmedia practices stimulate the imagination to develop strategies that would help to further consolidate this journalistic specialization (Meza-Noriega, 2021).1.1.1. Culture section and journalism, the crossroadsAlthough the cultural section is not as important as others, its importance is remarkable within specialized journalism (Barei, 1999). e news is catalogued according to socioeconomic and political roles, taking into account sources and formal and aesthetic resources (Fontcuberta-Balaguer, 1993; Jaakkola, 2015; Riegert et al., 2018; Kristensen & Roosvall, 2021), as well as the ways of organizing on the local, national and glocal levels (García-Canclini (2000, 2007). Monjas-Eleta (2013, 2015) conrms this in the Spanish press. Cultural journalism should be assigned to the Culture and Social sections, “which implies a higher level of specialization of the editors, and its inclusion in other sections, such as society or regional information” (Monjas-Eleta, 2013: 86). Entertainment (Jurado-Martín & Ivars, 2019), “the public sphere, the politics of recognition and the sociology of cultural journalism” (Kristensen, & Roosvall, 2021: 177), local coverage (Jaakkola, 2021) and even advertising and commercial dimensions (Hovden & Kristensen, 2018) are also inserted in the dialectic, where “institutions have become one of the most important sources doxa.comunicación | nº 35, pp. 281-309 |July-December of 2022Sebastián Alberto Longhi-Heredia, José María Morillas-Alcázar and Ángel Hernando-GómezISSN: 1696-019X / e-ISSN: 2386-3978285of cultural information” (Rodríguez-Pastoriza, 2006: 95), together with the work of freelancers, press agencies, correspondents and collaborators without labor ties to the newspaper.Digital cultural journalism follows identical guidelines, although it is the public (through its ability to select and discriminate) who has the last word (based on the criteria established in advance by the newspaper). According to Leyton-Rivas (2007), the journalist is “a mediator, whose point of view is never neutral” (p. 109), and heritage ideals play a role in this decision-making. Cultural journalism must be understood and readjusted “based on new trends, modern societies and changing readers” (Zambrano-Morales & Villalobos-Finol, 2010: 73), considering the “current panorama of cultural media on the Internet” (Monjas-Eleta, 2015:7). As postulated by Zaid (2006), giving cultural news “requires journalists who live it, who know how to read and write at that level, with that animation”. e dialectic that opposes cultures must be left aside, bearing in mind that with UNESCO, the concept has become more conciliatory (Martínez, 2018), giving way to the culturalist paradigm dominated by the logic of cultural industries (Carrasco-Campos & Saperas-Lapiedra, 2012). Here, high culture as well as popular culture is encompassed (García-Avilés, 2021) and immateriality is given visibility following the Convention for the Safeguarding of the Intangible Cultural Heritage (UNESCO, 2003). Natural aspects also gain signicance thanks to the agreements and conventions managed by UNESCO.As Martínez (2018) says, the mission of cultural journalism is “that human beings cultivate their highest spiritual manifestation: the arts, whatever the eld in which they are manifested, or the cultural manifestations that dene and identify the various peoples” (p. 68). Historically, as Rivera (1995) pointed out, the majority of the members of cultural journalism were “made up of intellectuals and artists vocationally or formatively oriented towards that sphere” (p. 112), being people not linked to journalism. is explains the challenging need for new technologies (Rivera, 1995, p. 114).Cultural journalism must renew itself (García-Avilés, 2021) and provide “information and entertainment through transmedia” (San-José-de-la-Rosa & Monjas-Eleta, 2021:85), knowing how to adapt to the interests of the audience (Jurado-Martín et al., 2021) and to the new digital environment (Abejón-Mendoza, 2021; López-García, 2021) for all types of artistic and cultural manifestations. It emerges as a possibility of understanding and is congured by a sum of details (not anecdotes) interpreted according to the constructed point of view” (Gayà-Morlà et al., 2022:286). Rodríguez-Pastoriza (2021) remarked by the way that the goal of cultural journalists in the digital scenario is to guide and train audiences in cultural issues and not to promote cultural marketing, since cultural journalism is a “representation of reality in an ecosystem in which paper, screen, classic and viral, analog and digital, coexist” (Carrión, 2020).1.2. e Spanish digital press: access to and trust in the mediaAs recorded by Newman et al. (2020), in the publication of the Digital News Report, the media credibility index in Spain in 2020 was 36%. Less than half of the readers of the online press did not trust the news published, with the best indices for ElPaís (54%), El Mundo (52%), and 20 Minutos (49%); the latter sharing the same values with La Vanguardia, El Periódico and Eldiario.es.e report ranked El País as the most consulted media in the press (23%) followed by El Mundo (18%) and 20 Minutos (17%). e Spanish partner of the Digital News Report revealed that in 2021, the condence index was maintained in Spain, with only “36% of the total number of readers declaring that they trust information in general and 42% trust the news they regularly consume” (Amoedo-Casais et al., 2021). Concerning the most read online press reported for 2021, El País continued with the highest ranking 286 | nº 35, pp. 281-309 | July-December of 2022Cultural Press in Spain. The uses of Cultural HeritageISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación(21%), while 20 Minutos (15%) and ElDiario.es (14%) overtook El Mundo compared to previous years. e trust index registered a drop in 20 Minutos (from 49% in 2020 to 38% in 2021), and with trust among El Mundo’s left-wing audiences falling more than among its right-wing audiences (Kaufmann, 2021).1.3. Digital press and social networkse (re)production of heritage discourses on the Internet reveals the power of “enjoyment, criticism, denunciation, collaborative construction for its knowledge”. (Durán-Salado & Ortiz-Lozano, 2017: 287). e emergence of ‘metamedia’ and the digital revolution (Campos-Freire et al., 2016) has formed “the architecture of the communication society through which millions of citizens, organizations and other social actors relate to each other” (p. 449). Current data show that access to information through social networks have beneted from preferential treatment, becoming highly relevant platforms in the media ecosystem (Bulut & Doğan, 2017). Readers choose Facebook (44%), WhatsApp (34%), YouTube (25%), Twitter (20%), Instagram (17%) and Facebook Messenger (6%) to keep themselves informed (Newman et al., 2020). In 2021, the same situation was registered with Facebook (39%), WhatsApp (35%) and YouTube (21%). Also, Twitter (19%), Instagram (17%) and Facebook Messenger (5%) retained their positions as information networks. In contrast, Telegram (8%), TikTok (3%) and LinkedIn (3%) were not used for informative purposes (Moreno, 2021). e Digital News Report Spain 2021 found that only 24% of Spaniards trusted the news published on social networks (Amoedo-Casais et al, 2021).e inuence of journalism on Twitter has been discussed in numerous research studies (Arce-García et al., 2020; Arrabal-Sánchez & De-Aguilera-Moyano, 2016; Benaissa-Pedriza, 2018; Clua et al., 2018; Hermida, 2010, 2013; Marta-Lazo & Garcia-Idiakez, 2014; Larsson & Hallvard, 2015; Lewis & Molyneux, 2018). e most current studies deal with the transmission and perception of news (Barnidge et al., 2020; Bentivegna & Marchetti, 2018; Hedman, 2020; Hine, 2020; Houston et al., 2020; Marenet, 2013; Oeldorf-Hirsch et al., 2020; Santos-Silva, 2019; Zhang & Ho, 2020), although other studies focus on the interactions between journalists and other actors (López-Rabadán & Mellado, 2019; McGregor & Molyneux, 2018; Mills et al., 2020), as well as on the new ways of approaching the domain of study (Hermida & Mellado, 2020; Hernández-Fuentes &Monnier, 2020; Jaraba-Molina et al., 2020; Jaraba-Molina & Tejedor, 2020). e focus of interest is centered, as reported in Tong (2018), on the relegitimization of cultural journalism in the digital era. However, in Spain, according to Jaraba-Molina & Tejedor (2020), cultural topics are forgotten on Twitter: journalists dedicated few tweets to cultural issues, while cyberjournalists did so to a greater degree (p. 12). In this vein, “journalists are more interested in content related to society and culture than in other topics (except those related to politics)” (Tejedor Calvo et al., 2020:15).Studies based on Instagram, on the other hand, have acquired a higher degree of relevance, specically with works focused on photojournalism (Benaissa-Pedriza, 2018; Borges-Rey, 2015; Maares & Hanusch, 2020); case studies (Mendez et al., 2020; Vázquez-Herrero et al., 2019) and review studies (Hermida & Mellado, 2020; Lewis & Molyneux, 2018). In this scenario, the advantages of the digital press mentioned by Jurado-Martín (2019) in terms of hypertextuality, multimediality, interactivity and simultaneity, as well as the hybridization of genres and formats, are proposals that are separate “from the cultural contents in the generic sections of the print media” (p. 162). In Spain, Hine (2020) showed that “through twitter, journalists oer a much wider thematic scope and a self-promoting cultural information strategy.” For his part Mañas-Viniegra et al. (2019) claims that