Strategies and guidelines for the aesthetic design of QR codes in advertisingEstrategias y directrices para la conguración estética del QR en publicidad doxa.comunicación | nº 39, pp. 183-202 | 183 July-December of 2024ISSN: 1696-019X / e-ISSN: 2386-3978How to cite this article: Ávila-Muñoz, R.; Bonales-Daimiel, G. and Suárez-Carballo, F. (2024). Strategies and guidelines for the aesthetic design of QR codes in advertising. Doxa comunicación, 39, pp. 183-202.https://doi.org/10.31921/doxacom.n39a2189Raquel Ávila-Muñoz. PhD Cum Laude in Audio-visual Communication, Advertising, and Public Relations from the Universidad Complutense de Madrid [Complutense University of Madrid] (UCM). She holds a position as Associate Professor in the Department of Applied Communication Science, Faculty of Information Science (UCM), as well as on the Ocial University Degree in Multimedia and Graphic Design at UDIT (University of Design, Innovation and Technology). She combines her teaching duties with her work as a freelance 3D animation and motion-graphics designer. She also teaches subjects related to graphic design and animation in audio-visual and interactive media. Her interests focus on the dynamic aspects of creation, design, and communication, and the impact of generative articial intelligence on the cultural and creative industries. Her main line of research focusses on animation as a design feature and integral part of the visual communication process that mediates the interaction between users and technological devices.University Complutense of Madrid, Spain / University of Design, Innovation, and Technology (UDIT), Spain[email protected]ORCID: 0000-0001-6798-6829Gema Bonales-Daimiel. PhD Cum Laude in Audio-visual Communication, Advertising, and Public Relations (Extraordinary Award) from Universidad Complutense de Madrid [Complutense University of Madrid] (UCM). She also holds a Master’s Degree in Commercial Management from ESIC Business and Marketing School, and a second M.A. in Marketing Management from Universidad Rey Juan Carlos [Rey Juan Carlos University] (URJC). She also works as a Marketing and Communications professional, specialising in the online realm. Currently, Professor Bonales-Daimiel is a member of the research group known as Arte y Ciudad [Art and the City] at UCM, in addition to working as a lecturer and researcher in the Department of Applied Communication Science at UCM as well. As part of her professorial duties, she teaches subjects such as Art Direction and Creative Advertising Processes, in addition to imparting a subject on the Master's Degree in Organisational Communication. Previously, she worked in advertising agencies, one of which is Publicis, as well as in the media outlets COPE and RTVE, and in the communication and marketing departments of several companies, while simultaneously working as an associate professor at the Universidad Europea de Madrid [European University of Madrid], Universidad CEU San Pablo [CEU San Pablo University], and UCM [University Complutense of Madrid]. University Complutense of Madrid, Spain [email protected]ORCID: 0000-0003-2085-2203is content is published under Creative Commons Attribution Non-Commercial License. International License CC BY-NC 4.0

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184 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónReceived: 10/01/2024 - Accepted: 01/03/2024 - Early access: 19/03/2024 - Published: 01/07/2024Recibido: 10/01/2024 - Aceptado: 01/03/2024 - En edición: 19/03/2024 - Publicado: 01/07/2024Abstract:QR codes are sometimes used as a vital component of digital marketing strategies that seek to attract consumers' attention by converting their dull, black-and-white, checkered appearance into attractive designs. However, as changes to their visual appearance can lead to scanning failures, an understanding of the technical requirements and limitations of this technology is essential in order to develop a viable creative strategy. To this end, a semi-systematic review of the literature was carried out for the purpose of gathering information on possible strategies for enhancing QR codes without compromising their functionality, and to provide guidelines for manually customising these codes in a way that is eective. e aim of this paper is to reveal the amount of research that has focused on the relationship between the aesthetic characteristics of QR codes and their advertising eectiveness. e main ndings include a scarcity of scientic analysis regarding this issue, yet multiple opportunities for the artistic modication of QR codes due to recent advances in generative articial intelligence.Keywords: QR code; aesthetics; advertising eectiveness; mobile marketing; generative articial intelligence.Resumen: Los códigos QR se presentan en ocasiones como protagonistas de estra-tegias de marketing digital que buscan atraer la atención de los consu-midores mediante la transformación de su anodino aspecto de cuadros blancos y negros en atractivos diseños. Sin embargo, los cambios en su apariencia pueden provocar fallos en el escaneo, por lo que conocer los requisitos y limitaciones técnicas de esta tecnología es fundamental para poder plantear una estrategia creativa viable. En este trabajo se realiza una revisión semi-sistemática de la literatura con el objeto de recopilar información sobre las posibles estrategias para afrontar su embellecimiento sin poner en riesgo su funcionalidad y extraer unas di-rectrices que sirvan de guía para su personalización manual efectiva. Así mismo, se busca conocer hasta qué punto se ha estudiado la relación entre las características estéticas del QR y su ecacia publicitaria. Como principal hallazgo, se pone de maniesto la ausencia de estudios cientí-cos que analicen esta cuestión y se revelan las múltiples oportunidades que surgen a raíz de los recientes desarrollos que utilizan inteligencia articial generativa para la manipulación artística del código.Palabras clave: Código QR; estética; ecacia publicitaria; marketing móvil; inteligencia articial generativa.Fernando Suárez-Carballo. Professor of Art Direction on the Faculty of Communication at the Universidad Ponticia de Salamanca, where he currently imparts various subjects related to visual communication on the Advertising and Public Relations Degree (Art Direction and Interaction Design), and on the Journalism Degree as well (Visual Com-munication). Professor Suárez-Carballo is also a member of the research group known as Innovación y creatividad em-presarial [innovation and creativity in business], as well as the author of several articles and book chapters related to graphic design, which is his main line of research from several perspectives, including aesthetics, technology, eciency, and training. Furthermore, his scientic work has been ocially recognised. With regard to positions of management, he has served as director of the Ocina de Transferencia de Resultados de Investigación [oce for the transfer of research ndings] (OTRI), which is part of the Universidad Ponticia de Salamanca. He also currently holds the position of Vice-Dean of Academic Organisation, as well as Coordinator of the Advertising and Public Relations Degree on the Faculty of Communication at this same institutionUniversity Ponticia of Salamanca, Spain[email protected]ORCID: 0000-0001-7498-65951. IntroductionQuick Response codes (QR) have become a regular feature of everyday life for consumers and users all over the world. e spread of this technology has come as a surprise even to its creator, Masahiro Hara, as his invention was originally designed to optimise inventory control in the automotive industry (DENSO, n.d.-a; Fine and Clark, 2015), yet QR codes started to be used

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doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 185 from 2020 onward to keep track of restaurant customers, provide access to menus, and make contactless payments. Moreover, this technology has even become commonly used for issuing health certicates (McCurry, 2020).e transition from using these codes for manufacturing to the elds of advertising and marketing took place long before the COVID-19 pandemic. However, the need to avoid physical contact boosted its use (Pratas and Oliveira, 2023; Tsai and Peng, 2023), and it spread to many users who were previously unaware of the technology, or simply ignored it.Based on current statistics (eMarketer, 2020), the use of QR codes seems to be on the rise three decades after its invention. A survey of advertising professionals around the world shows that these codes can play an important role in marketing strategies (Al, 2022). Approximately 99% of the respondents feel that advertisers who want to successfully target Generation Z should use QR codes, and 98% see potential for their use in outdoor digital marketing campaigns. Moreover, 92% of the respondents agree that greater use of these codes in digital outdoor advertising provides brands and marketers with useful data to design personalised and engaging content for consumers.In addition to outdoor advertising, small QR codes are frequently found in many print advertisements as a link between the physical world and online content (Pena-Pena, et al., 2022; Yang et al., 2021). ese codes are often the key players in the communicative process, either because they dominate the layout, or because the ultimate aim of the advertisement itself is to induce the consumer to scan the code (Ávila Muñoz and Bonales Daimiel, 2023). Considering that one of the main objectives of any advertising strategy is to attract the attention of the target audience, when a QR is used as an advertising lure it should stimulate curiosity. However, the bland appearance of the black and white matrix does not seem to have any appeal. Initially designed for fast data reading comprehensible only to a machine, their appearance has no meaning for humans, which might limit the interest of potential consumers (Ma et al., 2023).Bringing visual qualities to the basic two-colour grid can be a way to spark curiosity, trigger sensory responses to advertisements, and even aect user and consumer behaviour by inuencing the intention to scan (W.-E. Ho et al., 2022; Liu et al., 2022; Vorobchuk and Skliarenko, 2022). One interesting example of a QR being used as the main focus of an advert is in the 2011 SEAT Ibiza campaign (Figure 1), in which the advertisement revolves around a code made up of road signs and graphics representing small stretches of road, among other features (Chen, 2011). Another example appeared on the December 2020 cover of AdNews, which featured a QR code in the form of a graphic collage that symbolised everything that happened in the pandemic year (Murphy, 2020). e advert used in the Feel it For Yourself campaign focussed on a set of codes that consisted only of words (Ads of the World, n. d.). In these three examples, the QR code was modied manually and creatively, making the codes highly attractive.
186 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónFigure 1: QR codes in the SEAT advertising campaign construido por señales de tráfico y grafismos que representan pequeños tramos de carretera, entre otros elementos (Chen, 2011). La portada del número de diciembre de 2020 de AdNews, presenta un QR compuesto por elementos gráficos que simbolizan y sintetizan lo ocurrido en el año de la pandemia (Murphy, 2020). La creatividad de la campaña Feel it For Yourself se centró en un conjunto de códigos compuestos únicamente por palabras (Ads of the World, s. f.). En estos tres ejemplos, el QR se ha modificado de forma manual y creativa, haciendo que el código resulte altamente atractivo. Figura 1: Códigos QR en la campaña publicitaria de SEAT Fuente: Chen (2011) La motivación del presente trabajo surge a raíz de los problemas encontrados al definir la estrategia creativa para un lanzamiento discográfico en donde se buscaba despertar la curiosidad de los viandantes mediante una composición que crease un vínculo entre la apariencia del QR y el título de la canción a la que daría acceso. La Figura 2 muestra un primer boceto elaborado para desarrollar la idea, que pronto tuvo que ser descartada al ser inviable por cuestiones intrínsecas a la propia tecnología. Esta situación pone de manifiesto la importancia de conocer las limitaciones técnicas que presenta cada medio para poder proponer una estrategia creativa viable. Source: Chen (2011)e motivation to carry out this research emerged from the problems encountered when trying to dene a creative strategy for a musical release. e aim was to spark the interest of passers-by through a graphic display that would create a link between the look of the QR code and the title of the song to which it would give access. Figure 2 shows the rst sketch to develop the idea, which was discarded soon after, as it was unfeasible due to issues inherent to the technology itself. is situation highlights the importance of knowing the technical limitations of each resource in order to propose a suitable creative strategy.Figure 2. e sketch of a discarded QR code considered technically unfeasible Figura 2. Boceto de QR descartado por ser técnicamente inviable Fuente: elaboración propia La problemática descrita entronca con el objeto de estudio de la estética publicitaria, un campo de teoría y práctica que se ocupa de las cualidades artísticas y sensoriales en la publicidad, según la definición de Dagalp y Södergren (2023), quienes señalan que se trata de un área de investigación digna de mayor atención. Este argumento enlaza con el objetivo principal de este artículo, que busca recopilar la información existente sobre las posibilidades de manipulación estética del QR y sus implicaciones en el ámbito publicitario. Se trata de conocer cómo podemos configurar un QR de manera que no solo identifiquemos que se trata de un código escaneable, sino que pueda despertar la curiosidad y el interés de los usuarios, introduciendo pistas visuales que inviten a acceder a la información de destino. A partir de este objetivo general, se concretan cuatro objetivos específicos. En primer lugar, es necesario entender el funcionamiento del QR y los requisitos técnicos que limitan y condicionan las posibilidades de modificar su configuración visual. En segundo lugar, se busca conocer las distintas estrategias posibles para la personalización y el embellecimiento del QR. El tercer objetivo busca conocer hasta qué punto se ha estudiado si existe una relación entre las características estéticas del QR y su eficacia publicitaria. Por último, con un objetivo claramente centrado en la transferencia del conocimiento científico hacia la práctica profesional y la docencia, se pretende establecer unas directrices que permitan afrontar la personalización manual del QR de forma efectiva. 2. Metodología Para alcanzar los objetivos descritos, este trabajo acude a la revisión de la literatura, un método de investigación que permite recopilar y sintetizar investigaciones previas y que puede ser útil para desarrollar directrices para la práctica (Snyder, 2019), además de proporcionar una visión general de áreas en las que la investigación es dispar e interdisciplinaria (Wong et al., 2013). En el caso del presente trabajo, centrado en la faceta estética de un elemento tecnológico utilizado en campañas de comunicación publicitaria, la información útil para el diseñador o el director creativo se encontrará dispersa en investigaciones pertenecientes al campo de la ingeniería y diversas áreas de las ciencias sociales y las artes. Es por ello que un enfoque semi-sistemático o narrativo se plantea como Source: prepared by the authorse problem described above is related to the object of study in this paper, which is advertising aesthetics. is eld of both theory and application deals with the artistic and sensory qualities in advertising, as dened by Dagalp and Södergren (2023), who point out that this area of research is worthy of further study. is argument is associated with the main objective of the present article, which is to gather the existing information on the possibility of aesthetically modifying QR codes, as well as its
doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 187 implication for the eld of advertising. e issue is to discover how to design a QR code that goes beyond simply identifying the code as something to be scanned, but which also arouses curiosity and interest by introducing visual features that invite users to access the target information.From this general objective, four specic objectives have been established as follows: e rst is to understand how QR codes work, as well as the technical requirements that limit and inuence the potential for modifying their visual design; e second specic objective is to reveal the dierent possible strategies for customisation and embellishment of the codes; e third SO is to discover the extent of research related to whether there is a connection between the aesthetics of QR codes and their advertising eectiveness; and the fourth SO is clearly focussed on the transfer of scientic knowledge to professional practice and teaching, the aim of which is to establish a set of guidelines that will enable the manual customisation of QR codes to be carried out eectively.2 . MethodologyTo achieve the objectives described above, the authors carried out a literature review as a research method to compile and synthesise previous studies. is can be useful in developing guidelines for practical applications (Snyder, 2019), as well as providing an overview of areas where research is disparate and interdisciplinary (Wong et al., 2013). In the present study, which focusses on the aesthetic side of a technological resource used in advertising campaigns, useful information for the designer or creative director can be found scattered among various research studies pertaining to the elds of engineering, social science, and the arts. For this reason, a semi-systematic or narrative approach is an appropriate methodological option due to its suitability for elucidating heterogeneous thematic areas (Snyder, 2019; Wong et al., 2013).Following the steps outlined by Snyder (2019), a strategy for locating the relevant literature has been developed, starting with the choice of search terms and databases to be consulted.2.1. Criteria for the corpus selectionAn initial enquiry was made in the Web Of Science database (WoS), using “QR” as the search term in the keyword eld, while at the same time the term “aesthetic” was placed in the title. is search yielded only 12 results. By examining the bibliography cited in the most relevant articles, other terms used to refer to aesthetics were observed, such as “stylised”, “artistic”, and references to images embedded in the codes themselves. From this analysis, a list of similar terms was established, including “design”, “style”, “art”, “embellishment” and “customisation”, along with variants such as “beauty” and “beautication”. In this way, a wide spectrum of terms related to aesthetic features was obtained, both in Spanish and English. Boolean operators were used to locate articles that contained any of the search terms in the title. Moreover, advertising terms such as “marketing”, “advertising”, “advert” and “brand” were added to the list, as well as “articial intelligence” and its acronym, anticipating the possibility that image-generative articial intelligence is being used to create stylised codes.
188 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicacióne same search strategy was used in three databases in total: WoS, Scopus, and the ACM Digital Library (ACM) 1. In the latter, the catalogue entitled, “e ACM Guide to Computing Literature”, was accessed due to the fact that it contains a larger number of references and includes all the references in “e ACM Full-Text collection”.Next, a second search was carried out. On this occasion, the aim was to nd articles in the eld of advertising that might have contained information on QR aesthetics without this being the main subject of the research, which is why this term, or one of its synonyms, might not have appeared in the title. is would be the case, for example, of a study regarding the factors that aect the intention to scan, using the aesthetic design of the QR code as one of the possible variables. us, a search for references was conducted in the three databases that met the following criteria: occurrence of the term “QR” among the keywords and in the title, in addition to terms such as “advertising”, “marketing”, and “advert”, also in the title, once again taking into account the English and Spanish variants. e result of this second search yielded 55 results: 20 in WoS; 34 in Scopus; and one in ACM.Table 1. Literature search processWoSScopusACMSEARCH 1: “QR” in keywords AND “aes-thetics” (or variants) OR terms related to advertising and marketing OR articial intelligence in the title.21732053SEARCH 2: “QR” in keywords AND “QR” AND advertising and marketing terms in the title.20341Source: prepared by the authorse total of the two searches yielded 645 records, many of which were predictably repeated, due to the high number of communication journals indexed in both WoS and Scopus (Codina et al. 2020), or because they appeared in both searches. With the help of Zotero, which is a reference management software, duplicates were eliminated, reducing the selection to 430 records.Among the results of the rst search, we nd a good number of studies in the eld of engineering in which the term “design” appears, but not as a reference to the visual design of QR codes. ese works are focussed on the design and implementation of logistics, warehousing, and access control systems, to oer a few examples. To select the most relevant articles within this group, texts published between 2020 and 2023, inclusive, were selected rst, and all the articles that did not contain terms in the title directly related to aesthetics, QR embellishment, customisation, or the use of embedded images, were eliminated from the articles published before those dates.Among the ndings of the second search, there are also numerous articles that deal exclusively with the functional variant of the use of QR codes, which are of no interest to the present study, as this paper focusses on the aesthetic potential of the codes. is is the case, for example, in marketing studies that analyse the acceptance of payment systems that use QR codes.
doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 189 After this selection process, the sample was reduced to 217 articles, which were analysed in even greater depth by reviewing the title and abstract in order to continue with the process of discarding texts. A considerable number of references that addressed the development of security systems based on visual cryptography using images embedded in a QR code, or those that focussed on creating image protection and security algorithms, were also discarded. Finally, 68 potentially relevant articles were selected, which required further analysis to assess whether or not their content was relevant to the objectives of this study. Of these 68 articles, 39 focus on the research eld of engineering and computer science, and 28 address advertising and marketing. Finally, it bears mentioning the work of Vorobchuk and Skliarenko (2022), who have approached the study of QR codes from the eld of visual arts, analysing how the aesthetic enhancement of the codes makes them an important factor in visual communication.3. Resultse articles devoted to studying the use of QR codes in marketing and advertising focus on consumer motivation and attitudes toward using these codes in dierent media, and on packaging as well, by analysing their impact on the intention to scan and/or purchase. Pratas and Oliveira (2023) have carried out a bibliometric study and content analysis aimed at pinpointing the main research topics related to the use of QR codes in marketing and their evolution over time. e most common topics revolve around the following issues: the willingness to use QR codes, and the intention to purchase through the codes in the retail industry, communication and collaborative supply chains; risk and privacy issues with QR codes and customer loyalty programmes; mobile payments with QR codes; and other specic aspects related to the industry. e issue of QR aesthetics was not addressed in their study.e lack of research on the visual design of QR codes for advertising and marketing has been conrmed by an in-depth examination of the 28 texts selected for this study. e interest of researchers is focussed mainly on the following issues: whether or not consumers scan the QR codes printed on packaging to access product information (Kim and Woo, 2016; Li and Messer, 2019; Tallapragada and Hallman, 2018; Yang et al., 2022); consumer behaviour and QR eectiveness based on customer lifestyles (Kang and Choi, 2019) or backgrounds (Demir et al., 2015; Meydanoğlu et al., 2018; Meydanoğlu et al., 2015; Santos, 2015); the impact on the intention to purchase and customer satisfaction based on the perceived ow (Hossain et al., 2018); its inuence on consumer choice among product assortments in online shops (Hattula et al., 2015); its use as a communication tool in the context of corporate marketing activities (Aydin et al., 2019); as a strategy in political marketing (Ballesteros-López et al., 2023); and to enhance the sustainable gastronomic experience (Albuquerque et al., 2020). Some articles have been found that evaluate the following: publication of location-based advertisements using QR codes (Virulkar and Bhute, 2016); the feasibility of advertising business products (Silva Ordonez et al., 2016); the potential use of the codes in various media or business domains (Berndt-Morris and Chrenka, 2014; Kim and Yu, 2013); the development of digital marketing support applications based on QR codes (Park et al., 2012); and QR label printing systems for department stores that allow visually impaired customers to identify purchased products (Haraikawa et al., 2013). Less recent articles have analysed QR codes as the latest phenomenon in mobile marketing (Patel and Cata, 2013; Sang Ryu and Murdock, 2013), and general factors that might
190 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónaect its use (Ozkaya et al., 2015). All the studies listed above were based on QR codes that did not have any changes to their visual design, and hardly any references have been found that include the potential for making aesthetic changes to the codes. Regarding the publications analysed that are related to the elds of engineering and computer science, the research focusses mainly on the development of algorithms and programmes for creating aesthetic QR codes. ese texts are highly technical and aimed at developing dierent methods for generating codes or modifying their appearance in an automated way. Some of the most recent studies use AI-based methods, such as Deep Learning, to optimise processes (Haisheng et al., 2021; Pena-Pena, et al., 2022; Tsai and Peng, 2023; Yang et al., 2021).In recent years, increased attention has been paid to the aesthetic embellishment of QR codes (W.-E. Ho et al., 2022). e number of articles found indicates an active interest among the research community, especially if one considers that the texts focussing on visual cryptography, in which similar methods are developed, have been left out of this study.It is common to nd arguments that allude to the potential usefulness of QR codes for social events, advertising in dierent media, and as an integral part of packaging, yet it has been observed that the codes currently being used on the market still have the standard black and white checkered appearance (Bao et al., 2017; W.-E. Ho et al., 2022; Y.-H. Ho et al., 2022; Huang et al., 2020; Tsai et al., 2023; Tsai and Peng, 2023).Ma et al. (2023) point out that the binary aspect of these codes may limit the interest of potential consumers, and that many ideas have been proposed to solve this problem, with the embedding of images being the most promising approach. ese authors point out that even the most advanced designs still have room for improvement, as many of today’s systems still require maintaining some of the structural components of the QR code, such as position detection patterns (see Figure 3). In their proposal, they have developed a scheme that allows codes to be created without these patterns.As the aim of this article is not to determine which algorithm for automated code generation is more or less ecient or robust when scanning, this line of thought will not be pursued further. However, the texts reviewed provide valuable information on the problems associated with the visual modication of QR codes and possible customisation strategies. e most relevant ndings from the two searches are presented below, organised according to the four specic objectives.3.1. Structure and operation of a QR codee aim of this section is to oer a synthesis to the designer or creative director that will provide the basic information needed to understand the characteristics and limitations of this technology, without discussing technically complex issues. For those who would like more complete information regarding technical specications, the following sources can be consulted: the ocial website known as qrcode.com (DENSO, n.d.-b); the ISO standards; and the training manual of the Asociación de Autores Cientíco-Técnicos y Académicos [association of scientic-technical and academic authors] (Luque Ordóñez, 2012).Quick Response codes are a matrix of black and white squares arranged in a two-dimensional way (horizontally and vertically), which store information in a binary language, in which white equals 1 and black equals 0, representing 1 bit of information (Tsai and Peng, 2023). e apparently random distribution of the modules actually involves a specic coding of letters and numbers (Pratas and Oliveira, 2023). ere are dierent models and versions, which may contain more or less information,

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doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 191 depending on their characteristics and number of modules. Version 1 consists of a matrix of 21x21 modules. Each version incorporates 4 modules on each side, reaching 177x177 in version 40 (Tsai et al., 2023).It is important to note that not all modules contain coded information. Some areas contain information that is essential for scanning and decoding, while others contain redundant and therefore unnecessary information. is feature allows codes to be readable in the event of being torn or damaged. Moreover, this is essential for inventory systems in the manufacturing industry, for which they were originally intended (Tsai and Peng, 2023). anks to this feature, the appearance of the code can be partially modied without jeopardising its readability (Li et al., 2016). e area that can tolerate damage varies depending on the QR version, but it can reach up to 30% of the codewords, which are the units that construct the QR data area in groups of 8 bits of information.Figure 3. Structural elements of a QR Code being torn or damaged. Moreover, this is essential for inventory systems in the manufacturing industry, for which they were originally intended (Tsai and Peng, 2023). Thanks to this feature, the appearance of the code can be partially modified without jeopardising its readability (Li et al., 2016). The area that can tolerate damage varies depending on the QR version, but it can reach up to 30% of the codewords, which are the units that construct the QR data area in groups of 8 bits of information. Figure 3. Structural elements of a QR Code Source: Bobmath (2013) The basic structure of a QR code consists of a number of areas intended to contain version information, the format, and various function patterns which, to offer an example, allow the scanner to interpret the orientation of the code (Figure 3). In addition, there is a frame surrounding the matrix called the quiet zone, which must be preserved in order to avoid problems in scanning (W.-E. Ho et al., 2022; Tsai et al., 2023; Tsai and Peng, 2023). According to Bao et al. (2017), it is recommended to avoid the graphical information area of the function and the QR code version when inserting an icon in the matrix, and to be sure not to occupy an area of more than 30% of the coding space. Changes in the appearance of QR codes can lead to scanning failures. It is therefore a major challenge to maintain the robustness of the codes if they are modified using colours and textures (Su et al., 2021). It also bears mentioning that codes must be resistant to variations in lighting (Xu et al., 2021). For example, in low light conditions, white modules may appear grey. A scanner will not be able to assign a value 0 or 1 to a grey module at 50% brightness. Moreover, if the module area is not clearly covered by a certain colour, the scanner will not be able to determine which value to assign (Figure 4). Source: Bobmath (2013) e basic structure of a QR code consists of a number of areas intended to contain version information, the format, and various function patterns which, to oer an example, allow the scanner to interpret the orientation of the code (Figure 3). In addition, there is a frame surrounding the matrix called the quiet zone, which must be preserved in order to avoid problems in scanning (W.-E. Ho et al., 2022; Tsai et al., 2023; Tsai and Peng, 2023). According to Bao et al. (2017), it is recommended to avoid the graphical information area of the function and the QR code version when inserting an icon in the matrix, and to be sure not to occupy an area of more than 30% of the coding space.Changes in the appearance of QR codes can lead to scanning failures. It is therefore a major challenge to maintain the robustness of the codes if they are modied using colours and textures (Su et al., 2021). It also bears mentioning that codes must be resistant to variations in lighting (Xu et al., 2021). For example, in low light conditions, white modules may appear grey. A scanner will not be able to assign a value 0 or 1 to a grey module at 50% brightness. Moreover, if the module area is not clearly covered by a certain colour, the scanner will not be able to determine which value to assign (Figure 4).Figure 4. Depiction of the binary interpretation of the module during the scanning process as a function of contrast level and occupied area
192 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación condiciones de baja luminosidad, los módulos blancos pueden parecer grises. Un escáner no será capaz de asignar el valor 0 o 1 a un módulo gris con un 50% de luminosidad. Por otra parte, si el área del módulo no está claramente cubierta por un determinado color, el escáner tampoco podrá determinar qué valor debe asignar (Figura 4). Figura 4. Representación de la interpretación binaria del módulo durante el proceso de escaneo en función del nivel de contraste y área ocupada Fuente: elaboración propia Discernir qué valor asignar a un módulo de datos es una cuestión crítica para determinar la capacidad de descodificación y, al mismo tiempo, es el factor que más ruido genera a la hora de visualizar una imagen mezclada con la matriz. W.-E. Ho et al. (2022) proponen un algoritmo que da más peso a los píxeles que están más cerca de la región central de cada módulo, consiguiendo resultados robustos al escaneo y mejorando así la visibilidad de la imagen insertada en el código. En medios impresos, la información contenida en el código puede verse deteriorada debido a la calidad del propio proceso de impresión o al tamaño en que se imprime, lo que afectará al proceso de reconocimiento y decodificación (Y.-H. Ho et al., 2022; Xu et al., 2021). En el estudio desarrollado por Y.-H. Ho et al. (2022) imprimen los códigos a un tamaño de 2,1 centímetros y 600 puntos por pulgada, obteniendo resultados satisfactorios. 3.2. Estrategias de personalización y embellecimiento Vorobchuk y Skliarenko (2022) estudian la evolución del aspecto de la información codificada en códigos de barras y QR. Sitúan a principios del siglo XXI la etapa en la que se comienza a incorporar elementos artísticos que mejoran su aspecto, dando lugar a un lenguaje artístico cuyos elementos estructurales serían la imagen, la estructura y el contexto. La combinación de estos elementos siguiendo los principios asociativo, variable y adaptativo sentaría las bases para la creación de obras de arte armoniosas que atraerán la atención de los consumidores, generando interés por el contenido comunicativo codificado. Algunos de los ejemplos que aportan para ilustrar cómo la mejora del aspecto estético de los códigos puede convertirlos en un elemento importante de la comunicación visual son: convertir un QR básico en un símbolo que recuerde a un paquete regalo, añadiendo un lazo y una etiqueta a la matriz; modelar un QR tridimensional mediante la unión de objetos físicos; un código que se construye mediante las sombras generadas por la luz solar en un determinado momento del día; un código perceptible al observar un conjunto de estructuras desde un determinado punto de vista; o el código que se hace visible al llenar con un líquido oscuro Source: prepared by the authorse decision of which value to assign to a data module is a critical issue in determining decoding capability and, at the same time, is the factor that creates the most noise in displaying an image blended with the matrix. W.-E. Ho et al. (2022) propose an algorithm that gives more weight to pixels that are closer to the central region of each module, thereby achieving robust scanning and improving the visibility of the embedded image in the code.In the print media, information contained in the code might be eroded due to the quality of the printing process itself, or as a result of the print size, which can aect the recognition and decoding process as well (Y.-H. Ho et al., 2022; Xu et al., 2021). In a study developed by Y.-H. Ho et al. (2022), the authors printed the codes to a size of 2.1 centimetres and 600 dots per inch, obtaining satisfactory results.3.2. Customisation and embellishment strategiesVorobchuk and Skliarenko (2022) have studied the evolutionary stages of barcodes and QR codes. ey consider the early 21st century to be the period in which artistic attributes started to appear in QR codes to improve their appearance, giving rise to an artistic language. e foundational elements of code design are image, structure, and context. e combination of these elements, which adhered to associative, variable and adaptive principles, provided the foundation for creating harmonious works of art that attracted the attention of consumers by generating interest in the encoded communicative content. In order to illustrate how improving the aesthetic appearance of codes can make them an important feature of visual communication, these authors have provided the following examples: turning a basic QR code into a symbol that resembles a gift package by adding a ribbon and label to the matrix; modelling a three-dimensional QR code by joining together physical objects; constructing a code by using the shadows generated from sunlight at a certain time of the day; making a code perceptible when observing a set of structures from a certain point of view; and giving visibility to a code by lling a glass with a dark liquid in which the white modules have been printed, which are dicult to see when the glass is empty. Xu et al. (2019) have identied four possible strategies for modifying the visual style of QR codes. Firstly, there is the embedded approach, which uses the error-correction capabilities of QR codes to insert small icons into the code matrix. e second strategy is to modify the shape and colour of the modules. irdly, there is the manual approach, in which the visual conguration of the code is not generated automatically by an algorithm, but by the creative work of an artist or designer. Fourthly, there is the blended approach, which merges a large image with the QR matrix. e authors consider the latter to be the most promising strategy, which is the approach taken by the most recent studies. Figure 5 shows examples of codes generated on the qrbtf.

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doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 193 com website by automated systems. From left to right: (1) basic code; (2) embedded type; (3) change of colour; (4) change of module shape; (5) change of colour and module shape; (6) image blended with the matrix.Figure 5. Examples of QR codes generated by algorithms un vaso en el que se han impreso los módulos blancos, difícilmente apreciables cuando el vaso está vacío. Xu et al. (2019) recogen cuatro posibles estrategias para afrontar la estilización visual del QR. En primer lugar, los de tipo incrustado, que utilizan la capacidad de corrección de errores de los códigos QR para insertar pequeños iconos en la matriz del código. En segundo lugar, los que modifican la forma y el color de los módulos. Por otra parte, estarían los de tipo manual, en donde la configuración visual del código no se genera automáticamente mediante un algoritmo, sino mediante la elaboración personal por parte de un artista o diseñador. Por último, los de tipo fusión (blended-type), que mezclan una imagen grande con la matriz del QR. Los autores consideran que este último es el acercamiento más prometedor y es, de hecho, la línea que siguen los estudios recientes. La Figura 5 muestra ejemplos de códigos generados en la web qrbtf.com mediante sistemas automatizados. De izquierda a derecha: (1) código básico; (2) de tipo incrustado; (3) cambio de color; (4) cambio de forma de los módulos; (5) modificación de color y forma de los módulos; (6) imagen fusionada con la matriz. Figura 5. Ejemplos de códigos QR generados mediante algoritmos Fuente: códigos generados a través de la web qrbtf.com Fotografía tomada por Alba Robles Dentro de los sistemas de personalización basados en algoritmos, Xu et al. (2021) describen, además de la incrustación de iconos y el cambio del color o la forma de los módulos, otro procedimiento basado en el ajuste de los codewords, señalando que los resultados obtenidos mediante este método presentan una calidad visual pobre y a menudo inconsistente. El procedimiento genera una configuración de la matriz en la que puede identificarse un elemento gráfico con un aspecto que mantiene la apariencia bicolor y cuadrangular de los módulos. Este mismo resultado podría conseguirse mediante la reasignación de los colores blanco o negro de los puntos de la matriz, pero este método estaría limitado por la tasa de corrección de errores, mientras que el ajuste de los codewords presenta imágenes sin errores inherentes. La Figura 6 muestra dos ejemplos generados a través de este método en los que se aprecia la imagen de una campana y de un rostro. Figura 6. Ejemplo de códigos creados mediante el ajuste de codewords Source: codes generated by the authors using the qrbtf.com website; photo by Alba RoblesAmong the algorithm-based customisation systems, in addition to embedding icons and changing the colour or shape of modules, Xu et al. (2021) describe another procedure based on the adjustment of codewords, yet they point out that the results obtained from this method have poor and often inconsistent visual quality. is procedure generates a matrix conguration in which a graphic element can be identied with an appearance that maintains the two-colour, quadrangular aspect of the modules. e same result can be achieved by reassigning the black and white colours of the matrix points, yet this method is limited by the error correction rate, whereas the codeword adjustment shows images without inherent errors. Figure 6 shows two examples generated by this method, showing the images of both a bell and a face.Figure 6. Example of codes created by adjusting codewords un vaso en el que se han impreso los módulos blancos, difícilmente apreciables cuando el vaso está vacío. Xu et al. (2019) recogen cuatro posibles estrategias para afrontar la estilización visual del QR. En primer lugar, los de tipo incrustado, que utilizan la capacidad de corrección de errores de los códigos QR para insertar pequeños iconos en la matriz del código. En segundo lugar, los que modifican la forma y el color de los módulos. Por otra parte, estarían los de tipo manual, en donde la configuración visual del código no se genera automáticamente mediante un algoritmo, sino mediante la elaboración personal por parte de un artista o diseñador. Por último, los de tipo fusión (blended-type), que mezclan una imagen grande con la matriz del QR. Los autores consideran que este último es el acercamiento más prometedor y es, de hecho, la línea que siguen los estudios recientes. La Figura 5 muestra ejemplos de códigos generados en la web qrbtf.com mediante sistemas automatizados. De izquierda a derecha: (1) código básico; (2) de tipo incrustado; (3) cambio de color; (4) cambio de forma de los módulos; (5) modificación de color y forma de los módulos; (6) imagen fusionada con la matriz. Figura 5. Ejemplos de códigos QR generados mediante algoritmos Fuente: códigos generados a través de la web qrbtf.com Fotografía tomada por Alba Robles Dentro de los sistemas de personalización basados en algoritmos, Xu et al. (2021) describen, además de la incrustación de iconos y el cambio del color o la forma de los módulos, otro procedimiento basado en el ajuste de los codewords, señalando que los resultados obtenidos mediante este método presentan una calidad visual pobre y a menudo inconsistente. El procedimiento genera una configuración de la matriz en la que puede identificarse un elemento gráfico con un aspecto que mantiene la apariencia bicolor y cuadrangular de los módulos. Este mismo resultado podría conseguirse mediante la reasignación de los colores blanco o negro de los puntos de la matriz, pero este método estaría limitado por la tasa de corrección de errores, mientras que el ajuste de los codewords presenta imágenes sin errores inherentes. La Figura 6 muestra dos ejemplos generados a través de este método en los que se aprecia la imagen de una campana y de un rostro. Figura 6. Ejemplo de códigos creados mediante el ajuste de codewords Source: examples borrowed from Cox (2012)On the social network Reddit (5 June 2023), a developer known as nhciao posted some artistic QR codes created by using ControlNet, which is an extension of the Stable Diusion generative articial intelligence model (nhciao, 2023a). His creations integrated the code modules into complex illustrations (Figure 7).

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194 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónFigure 7. Selection of codes generated by ControlNet Figura 7. Selección de códigos generados con ControlNet Fuente: captura de pantalla de la publicación de nhciao (2023a) en Reddit Tres semanas después publica otros ejemplos, algunos de los cuales solo son válidos para ser escaneados mediante la aplicación WeChat, en los que consigue ocultar con éxito los patrones de posicionamiento (nhciao, 2023b). Los resultados son tan atractivos y visualmente complejos que en ocasiones resulta difícil apreciar que se trata de un código QR (ver Figura 8). Figura 8. Selección de códigos con los patrones de posición ocultos Fuente: captura de pantalla de la publicación de nhciao (2023b) en Reddit De manera inmediata, las redes sociales y diversas publicaciones divulgativas en línea comienzan a hacerse eco de la novedad. La publicación de un usuario en la red social LinkedIn (Beliūnas, 2023), mostrando varios ejemplos de los QR generados por nhciao, recibe decenas de miles de reacciones y miles de comentarios en pocos días. Surgen interesantes argumentos respecto a las posibilidades que se abren con esta combinación de arte y tecnología, que algunos consideran puede cambiar el futuro del marketing. Hay quien se pregunta qué utilidad pueden tener estos códigos artísticos e incluso cuestionan la utilidad de los QR en general. Otros expresan la sorpresa que les genera leer estos comentarios y aluden a la ubicuidad de los QR en toda Asia y especialmente en China, señalando cómo los QR artísticos podrían utilizarse como una extensión de la marca, incorporar elementos de la identidad corporativa en los códigos o integrando el QR en los anuncios de forma creativa e innovadora, en lugar del clásico cuadradito en la zona inferior de la composición. Surge también la cuestión de que el hecho de que algo sea ubicuo no supone que sea útil o beneficioso, y se señala la importancia de validar la efectividad de estos códigos altamente estilizados. Por último, destacar el comentario que cuestiona el problema que plantean estos códigos artísticos: cómo hacer que las personas se den cuenta de que se trata de códigos escaneables. Source: screenshot of a Reddit post by nhciao (2023a)ree weeks later he published more samples, some of which can only be scanned using the WeChat application, in which he successfully hides the positioning patterns (nhciao, 2023b). e results have been so attractive and visually complex that it is sometimes dicult to see the QR code in the image (see Figure 8).Figure 8. Selection of codes with hidden position patterns Figura 7. Selección de códigos generados con ControlNet Fuente: captura de pantalla de la publicación de nhciao (2023a) en Reddit Tres semanas después publica otros ejemplos, algunos de los cuales solo son válidos para ser escaneados mediante la aplicación WeChat, en los que consigue ocultar con éxito los patrones de posicionamiento (nhciao, 2023b). Los resultados son tan atractivos y visualmente complejos que en ocasiones resulta difícil apreciar que se trata de un código QR (ver Figura 8). Figura 8. Selección de códigos con los patrones de posición ocultos Fuente: captura de pantalla de la publicación de nhciao (2023b) en Reddit De manera inmediata, las redes sociales y diversas publicaciones divulgativas en línea comienzan a hacerse eco de la novedad. La publicación de un usuario en la red social LinkedIn (Beliūnas, 2023), mostrando varios ejemplos de los QR generados por nhciao, recibe decenas de miles de reacciones y miles de comentarios en pocos días. Surgen interesantes argumentos respecto a las posibilidades que se abren con esta combinación de arte y tecnología, que algunos consideran puede cambiar el futuro del marketing. Hay quien se pregunta qué utilidad pueden tener estos códigos artísticos e incluso cuestionan la utilidad de los QR en general. Otros expresan la sorpresa que les genera leer estos comentarios y aluden a la ubicuidad de los QR en toda Asia y especialmente en China, señalando cómo los QR artísticos podrían utilizarse como una extensión de la marca, incorporar elementos de la identidad corporativa en los códigos o integrando el QR en los anuncios de forma creativa e innovadora, en lugar del clásico cuadradito en la zona inferior de la composición. Surge también la cuestión de que el hecho de que algo sea ubicuo no supone que sea útil o beneficioso, y se señala la importancia de validar la efectividad de estos códigos altamente estilizados. Por último, destacar el comentario que cuestiona el problema que plantean estos códigos artísticos: cómo hacer que las personas se den cuenta de que se trata de códigos escaneables. Source: screenshot of a Reddit post by nhciao (2023b)Almost immediately, social media and various online publications started to echo the novelty. One post made by a user on LinkedIn (Beliūnas, 2023) shows several examples of QR codes generated by nhciao, which received tens of thousands of reactions and thousands of comments within a few days. Interesting debates have emerged regarding the potential of this combination of art and technology, which some believe could change the future of marketing. Some observers question the usefulness of these artistic codes and even cast doubt on the utility of QR codes in general. Others express surprise at reading these comments and point to the prevalence of QR codes in all parts of Asia, especially in China, noting that artistic codes could be used to enhance branding by incorporating features of corporate identity into the codes, or by integrating QR codes into advertisements in creative and innovative ways, rather than simply placing the classic square design at the bottom of an advert. Another issue is that simply because something is ubiquitous does not imply that it is useful or benecial, and the importance of validating the eectiveness of these highly stylised codes has been pointed out as well. Finally, another key point is the problem posed by these artistic codes: How can people be made aware that these QR codes are capable of being scanned?
doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 195 On 13 July, the above-mentioned creator, nhciao, announced on his Discord channel the rst version of QRBTF.AI, an application for the creation of generative QR codes accessible from the qrbtf.com website. Along the same lines, QR Diusion was also developing a model whose beta version was announced in the same month of July 2023, and on their website it is possible to test the pre-alpha version (QR Diusion, n.d.) and to start experimenting with this technology through tutorials that explain the process step by step.3.3. Aesthetics and advertising eectivenessDiscussions regarding the importance of attracting the user’s attention and awakening the consumer’s curiosity through the aesthetic design of QR codes are common in articles found in the eld of engineering. However, no reference has been found that provides empirical data on the actual eectiveness of this variable. In this regard, the work of W.-E. Ho et al. (2022) stands out, as these authors conducted an online survey with 40 participants to assess their perception of the visual attractiveness of the codes generated with their algorithm. Although they mention the importance of the visual appeal of adverts in maximising their persuasive eect, the study actually focusses on comparing the results obtained with their system and other generators. However, due to the number of participants and the approach of the study, the research ndings were not deemed to be representative of the general population.e studies in the selected sample that refer to aesthetic issues do not refer to the appearance of the QR code itself, but rather to the visual characteristics of the advertisement in which the code is inserted. Covic et al. (2016) pose the challenge of making QR codes that attract people’s attention. ese authors question whether it might be enough to simply display the code without any additional information, or whether the code will be more eective if accompanied by a slogan, company logo, or both, yet the same authors have not examined the variable of embedding or blending these elements into the QR matrix. Instead, they have focussed on the composition of the advertisement using a basic code alongside the logo or slogan. According to Trivedi et al. (2020), traditional codes can be replaced by codes printed in multiple colours, or those that include brand names or logos, yet this factor has not been taken into account in their study on the eectiveness of pull-based print advertising using QR codes. Kjeldsen et al. (2023) have analysed the way in which customisation of the information provided by a QR code can aect the buying process, an example of which is an oer of personalised prices for a technological product, yet these authors have not considered the way in which customisation of the visual design of the code can aect the purchasing process. Okazaki et al. (2019) have focussed on how curiosity, the complexity of the visual design of the advertisement, and the perception of a link between the QR code and the advertised brand jointly aect the consumers’ intention to scan the code. e designs employed in their experimental study use only basic QR codes, so factors such as product image integration or the inclusion of graphic brand features within the QR code itself have not been analysed.3.4. Guidelines for manual customisationUntil automated systems were developed, most aesthetic codes were designed manually by artists who modied the modules by changing their colours, softening the edges, or adding graphic aspects. e nal step in the process was to conrm that the code could be recognised by scanners (Li et al., 2016). Manual changes to the appearance of QR codes is costly and dicult to

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196 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónachieve due to being labour and resource intensive, and there is the added problem of not being able to ensure decoding (Xu et al., 2021).ere are currently many online applications that enable the generation of a somewhat stylised code. However, despite the signicant developments reported in the literature with regard to automated methods, in some cases such as those presented in the introduction, or others described by Vorobchuk and Skliarenko (2022), they could be developed using algorithm-based systems including generative articial intelligence, yet this would involve a more tedious developmental process. To obtain specic results in line with a given creative idea, it could be more ecient for the designer to directly manipulate the matrix modules in the code. However, in doing so they must take into account the characteristics and limitations of the technology. In response to the fourth objective of this paper, the following are recommendations drawn from the information found in the literature review for the purpose of embellishing and styling a basic code:1. Pay attention to the number of modules contained in the initial QR code when generating a new design. For example, if the QR code links to a website, the number of characters in the address will inuence the number of bits of information needed and, consequently, the number of modules necessary to encode the data, so it may be advisable to use a URL shortener.2. When modifying colours, ensure that there is black and white equivalence with the new colour palette, while keeping a good level of contrast.3. Cover most of the square area of each module, especially regarding its central area.4. In cases of removing or hiding modules, do not exceed the error correction rate, which should be a maximum of 30% of the data area, yet this rate could be lower depending on the QR version used.5. Avoid altering the function patterns and areas intended to house the version and format information of the QR code.6. Preserve the quiet zone around the QR code.7. Consider the size at which the code will be displayed, both on physical and digital media, taking into account the distance at which the user will be positioned, so that they can scan the code comfortably. e size of the code will also depend on the number of modules and the visual complexity of the modication carried out.8. In the case of printed codes, use the best possible print quality and avoid materials that may change the appearance of the colour or generate visual noise, such as reective, recycled, or textured paper.9. Keep in mind the ambient lighting conditions in which the code will be displayed. For example, if the code is displayed in a dimly lit space, a higher level of colour contrast or a larger print size may be necessary.10. Check that the nal result is recognisable by scanning it with various devices in its context.Many factors beyond the control of the designer can aect the readability of a QR code, such as lighting conditions, the quality of the consumer’s phone camera used for the scanning, and the potential for QR deterioration due to exposure to adverse weather conditions. As such, these general recommendations are intended to serve as a basic guide for decision-making during the creative process, which cannot be taken as a guarantee of success for the creation of a robust QR code for scanning.
doxa.comunicación | nº 39, pp. 183-202 July-December of 2024Raquel Ávila-Muñoz, Gema Bonales-Daimiel and Fernando Suárez-CarballoISSN: 1696-019X / e-ISSN: 2386-3978| 197 4. Conclusionsis research has emerged from a real case study in which the creative strategy proposed was unfeasible, as it was not compatible with the attributes and functioning of Quick Response Codes. Based on a literature review, an exploratory study has been carried out, which has allowed the authors to address several of the specic objectives set forth, as well as to reveal the shortcomings of the study, and to identify opportunities for future lines of research. Regarding the rst objective, the technical information required for understanding the structure of a QR code, as well as the factors that limit its aesthetic modication, have been compiled.Concerning the second objective, the authors have identied the two most common ways of customising the visual design of a QR code: by using algorithms; or by manually modifying the code. Regarding the former, various systems have been developed over the years in order to achieve greater attractiveness and more freedom in the use of aesthetics, while maintaining robust scanning results. Recent developments using generative articial intelligence have made it possible to attain highly stylistic results in which the distinctive features of the QR code are dicult for the human eye to perceive, yet not for the scanner. While new developments in highly stylized AI-generated codes might open up new directions in the eld of advertising, there is no guarantee that this will be the case. Certain issues, such as identifying which visual features are essential for allowing users and consumers to recognise whether a certain design can be scanned or not, are fundamental in dening strategies for creating artistic QR codes. Regarding the third objective, it was not possible to determine whether there is a relationship between the aesthetic features of a QR and its advertising eectiveness, due to a lack of empirical studies in this area in the literature reviewed. One of the contributions of the present study is the fact that it highlights the research opportunities that have emerged from the shortcomings revealed. ere is a clear need to provide empirical support to engineering researchers who are trying to achieve improved algorithms by referring to the potential ecacy of using embellished codes for advertising appeal.In response to the fourth and nal objective, a set of recommendations has been provided to help designers and creative professionals accept the challenge of manual customisation of QR codes when it is not possible to achieve the desired aesthetic design through automated systems. is will allow them to develop a strategy that will be as eective as possible given the variables over which they have control.Despite having carried out a methodical review of the literature, the use of only three reference databases is one limitation to this study. e reason is, texts published in many other scientic databases, as well as everything that can be found in the so-called grey literature, the latter of which includes references that provide relevant data yet are outside the conventional channels of scientic distribution, have been left out of this study. Nevertheless, due to the scarcity of information regarding the creation of artistic QR codes using generative articial intelligence models revealed in the literature review of this study, the need to broaden the origin of sources when looking for research opportunities has been put in the spotlight.
198 | nº 39, pp. 183-202 | July-December of 2024Strategies and guidelines for the aesthetic design of QR codes in advertisingISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación5. Acknowledgementsis article has been translated into English by Charles E. Arthur, to whom we are grateful for his diligent work.is study has been partly funded by the Universidad de Diseño, Innovación y Tecnología [the university of design, innovation, and technology] (UDIT), as part of the INC-UDIT-2024-JCR17 grants.6. Specic contributions of each authorName and surnameConception and design of the workRaquel Ávila-MuñozMethodologyRaquel Ávila-MuñozData collection and analysisRaquel Ávila-MuñozDiscussion and conclusionsRaquel Ávila-Muñoz, Gema Bonales-Daimiel, and Fernando Suárez-CarballoDrafting, formatting, version review and approvalRaquel Ávila-Muñoz, Gema Bonales-Daimiel, and Fernando Suárez-Carballo7. Conict of intereste authors declare that there is no conict of interest contained in this article. 8. Bibliographic referencesAds of the World. (n.d.). Feel It For Yourself. Ads of the WorldTM | Part of e Clio Network. Retrieved 3 July 2023 from: https://tinyurl.com/bdfmfh6rAlbuquerque, D. D., Shukla, V. K., Verma, A., Tyagi, S. K., & Sharma, P. (2020). Enhancing sustainable customer dining experience through QR code and geo-fencing. Proceedings of International Conference on Computation, Automation and Knowledge Management, ICCAKM 2020, 190-196. https://doi.org/10.1109/ICCAKM46823.2020.9051470Al. (2022, March 8). Role of QR codes in advertising 2022. Satista. http://tinyurl.com/59hpc56zÁvila Muñoz, R., & Bonales Daimiel, G. (2023). Códigos QR personalizados y creación de marca: Un estudio etnográco pospandemia. [RMd] RevistaMultidisciplinar, 5(2), 229-244. https://doi.org/10.23882/rmd.23177Aydin, A. F., Çakir, T., & Salar, M. (2019). QR code as a corporate marketing tool. In New Approaches in Media and Communication (pp. 379-396). Peter Lang AG.

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