New Proles and Competencies in the Communication Realm. A Literature ReviewNuevos perles, nuevas competencias en comunicación. Una revisión de la literatura doxa.comunicación | nº 40, pp. 409-433 | 409 January-June of 2025ISSN: 1696-019X / e-ISSN: 2386-3978How to cite this article: Meza-Rivera, B.; Londoño-Muñoz, D. C. and Arango-Lopera, C. A. (2025). New Proles and Competencies in the Communication Realm. A Literature Review. Doxa Comunicación, 40, pp. 409-433.https://doi.org/10.31921/doxacom.n40a2728Brenda Meza-Rivera. Master’s degree in creative writing from EAFIT University, and a bachelor’s degree in graphic advertising communication from the University of Medellín. She is a research professor on the Faculty of Communication at the University of Medellín, as well as a member of the Holográco Research Group. Professor Meza-Rivera is a researcher in the eld of social science with a focus on socio-cultural topics related to persuasion, as well as professional proles and competencies in the areas of communication and design. Both her academic and professional careers have been directed toward exploring the dynamics of visual communication and persuasive strategies, connecting theoretical aspects with practical applications in research and creative development projects.University of Medellín, Colombia[email protected]ORCID: 0000-0002-5017-5058Diana Catalina Londoño-Muñoz. Publicist and graduate from the Universidad Ponticia Bolivariana, with a specialization in Marketing from the Universidad de Medellín, Colombia, and a master’s degree in communication management from the Universidad Católica de Murcia, Spain. She has worked in advertising agencies and in the eld of marketing as well, collaborating with various companies on projects that integrate research and strategy. Her belief in the transforming power of a well-grounded proposal has enabled her to guide clients in building and strengthening their brands through consultancy. Moreover, she is currently a full-time professor and coordinator of the Graphic Advertising Communication Programme at the University of Medellín. Furthermore, as part of the Holográco Research Group, her investigative lines are focused on branding, marketing and persuasive communication, with a special focus on advertising and design.University of Medellín, Colombia[email protected]ORCID: 0000-0003-2035-2313is content is published under Creative Commons Attribution Non-Commercial License. International License CC BY-NC 4.0

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410 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónRecibido: 01/07/2024 - Aceptado: 29/09/2024 - En edición: 05/12/2024 - Publicado: 01/01/2025Resumen:Este trabajo presenta un análisis de literatura sobre el perl laboral del comunicador gráco publicitario, con nes a la conformación de un perl de competencias para un programa formativo universitario profesional. Para su elaboración se revisaron bases de datos cientí-cas (Web Of Science y Scopus) en búsqueda de estudios que arrojaran evidencia empírica sobre qué son las competencias, cómo se miden y cómo se perlan. La categorización de las competencias identicadas en la literatura sigue la clasicación del Ministerio de Educación Na-cional de Colombia, que propone dividir las competencias de la edu-cación superior entre genéricas, transversales y especícas. Los resul-tados evidencian la movilidad del mercado laboral y la forma como las universidades incrementan el interés en investigar sus perles de competencias para estar acorde a dicha dinámica.Palabras clave: Competencias; comunicación; diseño gráco; publicidad; habilidades; campo profesional.Received: 01/07/2024 - Accepted: 29/09/2024 - Early access: 05/12/2024 - Published: 01/01/2025Abstract:is study presents a literature review of the professional background of a graphic advertising communicator, the aim of which is to develop a prole of competencies for a professional university training programme. To carry out the review, the scientic databases Web of Science and Scopus were reviewed to nd empirical evidence regarding the competencies needed, how they are measured, and how they are described. e categorisation of competencies identied in the literature follows the classication of the Colombian National Ministry of Education, which recommends dividing higher education competence into three categories: generic, transversal, and specic. e results show evidence of a changing labour market, in addition to indicating that universities are showing increased interest in researching their competency proles to keep up with this dynamic situation.Keywords: Competence; communication; graphic design; advertising; skills; professional career.Carlos Andrés Arango-Lopera. Corporate Communicator, University of Medellín. He has a bachelor’s degree in Humanities and a master’s degree and PhD in Philosophy from the Universidad Ponticia Bolivariana, Colombia. He is currently pursuing a Multidisciplinary Post-Doctorate Degree in Design at the University of Palermo, Argentina. Research professor on the Faculty of Communication at the University of Medellín, he also leads the Holográco Research Group, which focuses on brand and persuasive communication, in addition to sociocultural developments. Working areas: music, consumption and urban imaginaries. His doctoral thesis is entitled, Música Líquida: Mediaciones de la canción contemporánea en el mundo de la vida [liquid music: the mediation of contemporary music in the lifeworld], which received the distinction of summa cum laude and gave him a new perspective on music studies. As such, in recent years Professor Arango-Lopera has become interested in the relationship between music and communication, which he has addressed in numerous research articles, and in the book entitled, Música.co: Cómo crear valor desde la comunicación para propuestas musicales [música.co: how to create communicative value for music proposals] (2021). Along these lines, he is currently conducting studies on reggaeton music from the perspective of pop culture at the Centro de Estudios del Perreo (Study Centre of Perreo). As a musician, in addition to having performed in several local bands, he also produces music for audio-visual works in connection with the project known as Los Teguas.University of Medellín, Colombia[email protected]ORCID: 0000-0002-2120-33041. IntroductionIn the contemporary context, and specically in the elds of higher education and the world of business, the concept of professional competence has become increasingly relevant due to the far-reaching changes and developments in society and the labour market. Vocational competence comprises a comprehensive set of knowledge, skills, attitudes, and abilities that enable individuals to perform their jobs eectively. In contrast to the traditional approach to education, which focuses on the

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doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 411 acquisition of theoretical knowledge, the vocational competence paradigm is directed at developing practical and applicable abilities that are crucial in specic, increasingly dynamic, and hybrid work environments.e importance of professional competence in the knowledge society is revealed by the changing and accelerating nature of the modern world (Matošková et al., 2022). Current society is characterised by a constant ow of information and fast technological changes, which are factors that contribute to the rapid obsolescence of traditional knowledge (García et al., 2022). In this context, vocational skills not only enable individuals to adapt and learn continuously, but also foster problem-solving capabilities, innovation, and exibility (Ivanova et al., 2022). Moreover, in a globalised and inter-connected world, such skills enable collaboration and eective communication between professionals from dierent cultures and backgrounds (Dziobczenski et al., 2018; Dziobczenski & Galeotti, 2017).Professional competence plays a key role in driving economic growth and sustainable development. Highly competent professionals have a greater willingness to generate innovative solutions and improve productivity, which has a positive impact on social progress and general well-being (López-García, 2022). Furthermore, such competencies help reduce the gap between education and employment, as they focus on skills in demand in today’s labour market, which increases employment opportunities and career success (du Toit-Brits & Blignaut, 2019; Rodriguez-de-Mier, 2022).e emphasis on professional competencies in university education and the contemporary business world addresses the urgent need to prepare individuals to face the varying challenges of the knowledge society. ese competencies provide the groundwork for individuals to thrive in a dynamic work environment (Morales Castillo & Varela Ruiz, 2015), and they foster adaptability (Keith & Collins, 2022), innovation (Perlado-Lamo-de-Espinosa et al., 2019), and collaboration (García-Guardia & Nuñez-Gómez, 2009), thereby playing a crucial role in the economic and social advancement of today’s society (Clemente-Mediavilla & Antolín-Prieto, 2019).In this framework, the idea of competence in the eld of education and work performance has been the subject of multiple approaches and interpretations from a variety of academic perspectives. Although there is no absolute consensus on its denition, there is general agreement on its nature and purpose. According to Bunk (1994), competence refers to a set of knowledge, skills, and aptitudes necessary to undertake a specic profession. ese professional skills are not only limited to theoretical knowledge, but also include the ability to apply them eectively in practical situations related to workplace activity (Ordóñez et al., 2021).Competence-based training has been widely recognised as an eective educational and professional development strategy. According to Cejas et al. (2019), competence-based training focuses on teaching and learning for the purpose of acquiring skills, knowledge and abilities that improve performance and achieve the objectives of a specic organisation or institution. is approach is aimed at practical and applicable results, which translate into greater eciency and eectiveness at work. is trend is gaining ground, which is why the suggestion has been made to consider competencies as capabilities in order for these terms to be more precise in their role as concepts that can lead to action (Gutiérrez-García & Sadi, 2020).Various authors have highlighted the multi-faceted nature of competence. In this regard, it is noteworthy that competencies are grouped into dierent domains: knowing how to do; knowing how to be; knowing how to act; and knowing how to live
412 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicacióntogether (Morales Castillo & Varela Ruiz, 2015). ese domains comprise technical knowledge and practical skills, as well as attitudes and values that inuence responsible and eective performance in a variety of contexts and situations.Casanova et al. (2018) proposed a broad and comprehensive denition of competencies, considering them capabilities and skills that lie within individuals and are developed over time, according to the inuences and needs of the environment. is view underscores the relevance of integrating theoretical and practical knowledge, as well as positive attitudes that enhance the ecient implementation of related actions.Just as denitions and concepts surrounding the idea of competence proliferate in the literature, the fact is that models and classications more concerned with its application are also numerous. e Organisation for Economic Co-operation and Development (OECD) has developed its own denition since the 1990s, classifying competence as the ability to use tools interactively, act autonomously, and function in heterogeneous groups in order foster eectiveness and adaptability in diverse situations (de Melo, 2021). In its 1996 Delors Report, UNESCO focused on learning to know, learning to do, learning to live together, learning to be, and seeking a combination of skills, knowledge and attitudes needed to perform tasks in dierent contexts (Diaz et al., 2021). Introduced in 1982, the Boyatzis Model highlights the technical, human, and conceptual competencies needed to inuence job performance (Pacheco, 2021). In 1991, the Secretary’s Commission on Achieving Necessary Skills, or SCANS, focused on basic performance competence with the aim of providing individuals with the skills and abilities needed to succeed in the workplace (Olivares et al., 2019) (see table 1).Table 1. Classication of benchmark competenciesOrganisationClassicationYearGeneral approachOECDInteractive use of tools; Taking action autonomously; and working in heterogeneous groups.1999Competence as abilities and a willingness to take eective actions in a number of situations.UNESCOLearning to know; Learning to do; Learning to live together; Learning to be.1996Competence as a combination of skills, knowledge and attitudes for carrying out tasks in a variety of situations.Boyatzis ModelTechnical competence; Human competence; Conceptual competence.1982Skills and behaviours that inuence people’s work performance.SCANSCore competencies; Performance skills.1991e set of abilities and skills necessary for success in the workplace.Source: prepared by the authors based on documentary researchFor the National Education Ministry of Colombia (MEN), “Competence is an underlying characteristic of a person, directly related to his or her successful performance in a job position” (Ministry of National Education, 2014). Based on this premise, MEN established a categorisation according to which ve groups of competencies are interlinked between primary and secondary education, higher education, and the world of work:
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 413 ese refer to basic competencies that are necessary for a person to develop in society and in any eld of work. ey include skills related to communication, mathematics, natural sciences, social sciences, citizenship, and the use of ICT. ese include generic, or transversal competencies, which are needed in a wide range of professions and occupations, as they provide tools for eective performance in a variety of situations. ese competencies are further subdivided into the following categories: a) abstract thinking (critical reasoning, personal understanding, creative thinking, analytical thinking, and problem solving); b) the practical knowledge and competencies necessary for developing other skills that are more abstract, such as knowledge of the environment, communication, teamwork, quantitative literacy, information management, English, and ICT; and c) competencies that enable a person to develop other skills such as knowing how to learn and contextualise. Transversal or cross-functional competencies are present in nearly all professions and occupations, which enable learners to deal with diverse situations throughout their lives. Specic competencies are necessary for conducting a particular task in an occupation or profession, and they are classied into ve levels according to their complexity and specicity. Finally, job-related competencies linked to the world of to perform specic functions in a work situation (see Graph 1).Graph 1. Competency model of the National Ministry of EducationSource: Unigarro Gutiérrez, 2017
414 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónIt is important to specify that according to MEN, generic, transversal/cross-functional and specic/professional competencies are the domain of higher education and, consequently, the focus of this article. In the case of communication, one relevant source is the work conducted by the Asociación Colombiana de Facultades de Comunicación [Colombian association of communication faculties] (AFACOM). According to this association, social communicators and journalists must develop several fundamental skills in order to carry out their profession eectively. ese competencies are divided into four main categories: cognitive, communicative, socio-aective, and value-related. Furthermore, it denes competencies as the process “of creating, developing, and implementing knowledge, know-how, skills and abilities oriented toward solving problems through communication by means of analysing, reading, and interpreting contexts using specic languages for professional practice with social responsibility” (2004, p. 79).e issue of competencies has generated a great deal of reection and research, both in academia and industry. In communication, previous studies include those of Fuller et al. (2021) and Daoust-Boisvert (2022). In the academic eld, research that stands out includes that of Casado et al. (2016), Barrio et al. (2016) and Moreno et al. (2017).In the area of design, prominent work from academia can be found in Sumantri et al. (2022) and Keith and Collins (2022), and in the eld of industry, the research of Weinstein (2018) is notable. In advertising, the works of Ordóñez et al. (2021), Miguel Zamora (2022), and Sánchez-Sánchez and Fernández Cavia (2018) should be mentioned from the academic perspective, while in industry the works of Ivanova et al. (2022), Omar et al. (2012), and Kovács and Zarándné (2022) are noteworthy.In literature related to competence in communication, design and advertising, a wide range of approaches and investigative techniques stand out, which indicates an expanding eld. It bears mentioning that according to the present research, competency models are not yet fully dened, neither in industry nor in academia (Gutiérrez-García & Sadi, 2020). However, despite this situation Spain is one of the countries that has conducted the most research on competencies and has oered a standardised classication (Casademont et al., 2017; Casado et al., 2016; Clemente-Mediavilla & Antolín-Prieto, 2019; Ordóñez et al., 2021; Sánchez-Sánchez & Fernández Cavia, 2018).e study at hand presents an analysis of the professional competencies related to graphic advertising communication (Arango-Lopera & Viana, 2015), which are documented in the academic literature. As a hybrid prole, graphic-advertising communication integrates three elds: communication, graphic design, and advertising. Communication is widely seen as the episteme of exchanging meaning in the social sphere; advertising focuses on the persuasive realm, while the sum of both concepts comprises the idea of persuasive communication; nally, graphic design enables persuasive communication to be brought to visual design.e main purpose of this paper is to show how the literature review oers a panorama of knowledge construction in this evolving eld, while considering the competencies needed for professional training. Although the focus is limited to this specic area, the methodology employed makes a signicant contribution to studies on competencies in the eld of education, due to the authors having conducted a bibliographical review that has enabled them to obtain a broad and comprehensive prole. As a result, we oer an overall view of the skills and aptitudes that future professionals in this eld must develop to successfully face the challenges of the workplace and help advance the discipline. e present study also highlights the
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 415 relevance of a literature review as a valuable methodological tool for exploring and delimiting the competencies needed to engage in academic training and successful insertion into the labour market.2. Materials and methodsWith the aim of identifying the professional competencies required to shape a solid professional prole, a literature review was conducted as the main approach. is method enabled the identication and description of key competencies. e search criteria was rened as the review progressed, ensuring an accurate and precise selection of relevant studies. Initially, three foundational categories were dened: social communication, advertising, and graphic design. Preliminary searches provided a large number of documents that required thorough screening (Arango, 2018; Morales, 2003). After completing this phase, in light of the recent publication of the manual entitled, “ChatGPT as a Support Tool for Systematic Scoping Reviews: Integrating Articial Intelligence with the SALSA Framework” (Lopezosa et al., 2023), the ChatGPT tool was used to reconsider and optimize the search equations (see Table 2). is procedure yielded additional documents, many of which had already been assessed during the initial phase. Moreover, a complementary search for the communication category was conducted using the term “communicative competence,” which acknowledged that communication is considered both a professional eld and an essential skill for all professions (Rizo García, 2019). e aim of this double search was to comprehensively address both meanings. e documents analysed cover the period from 2011 to 2023, in both English and Spanish, and were published in the Scopus database.2.1. Search equationTable 2. Search ltering processCategoryAdvertisingGraphic DesignSocial CommunicationCommunicative CompetenceCriteriaSearch Equation Category ADVERTISEMENTGRAPHIC DESIGNSearch Equation COMMUNICATION Search EquationCOMMUNICATION COMPETENCE Search EquationInitial Search8922245241185495Open access27643281601889Delimitation by area1391522489817Article1241202186700Keyword-based exclusion2613313261
416 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónAnalysed1913712ChatGPT: kw+scoping reviewscoping review + advertisementscoping review + graphic designcommunication AND skills+scoping AND reviewcommunication AND competence+scoping AND review11171016Final corpus211423Selection percentage2.13%0.62%0.03%0.22%Source: prepared by the authorsTable 2 provides a detailed overview of the search and selection process for articles in four categories: Advertising, Graphic Design, Social Communication, and Communication Competence. Each category includes the specic search criteria used, as well as the search equations applied. e initial results show the number of articles obtained in each category, followed by the number of open-access articles available. Next, the process of delimitation by area is described, along with the number of articles that were nally considered for analysis. To the extent that keyword-based exclusions were applied, and a more detailed analysis was conducted, a progressive reduction in the number of articles was observed at each stage. Finally, the number of articles comprising the nal corpus in each category is presented, providing a clear overview of the selection and ltering process of the studies included in the following analysis.3. Analysis proceduree selected documents were organised into an Excel matrix in order to enable their handling and subsequent analysis. A codebook was developed to ensure accurate coding of key concepts, thereby allowing for a quick compilation of ideas, and manual coding was also carried out using the title level tool.Each document underwent a two-stage reading (pre-review and in-depth analysis), and they were documented on an analysis sheet that included various elds of interest, such as denitions, type of research, research techniques, populations, and samples, as well as the sector of application (industry or academia).Later, the skills and competencies identied through the research were extracted. To ensure a coherent and relevant classication, the proposal by the National Ministry of Education (MEN) was used, as it was considered the most suitable for the purpose of this research (National Ministry of Education, 2014; Unigarro Gutiérrez, 2017).As some studies presented specic skills rather than actual competencies, a nding that was also identied by Fuller et al. (2021), these skills were compiled into lists and grouped under their corresponding competencies. e process of renement underwent three rounds of review by the research group, and was additionally validated by the Programme Curriculum Committee, which acted as an expert panel to ensure the quality and validity of the process.
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 417 is methodology enabled a systematic analysis of the competencies identied in the literature review. e results obtained oer a comprehensive and well-founded overview of the skills required in the eld under study, which provides a solid basis for future research and curriculum development. e involvement of the Curriculum Committee as an expert panel ensured the soundness and reliability of the ndings, adding an additional level of credibility to the present scientic study.4. Results and discussione presentation of the results is divided into two parts. First, some relevant bibliometric indicators are described, providing a general overview of the sources for the identied competencies. In the second part, these competencies are presented. At the end of this section, some of the results are discussed in light of the study’s main objective.Overview of the publications analysedFor the consolidation and analysis of the documents, the two initial entries in the category of communication were merged (communication and communicative competence), making this category the one with the highest number of documents (see Graph 2).Graph 2. Documents analysed per categorySource: prepared by the authorsRegarding the years of publication, a steady growth in the number of articles was observed from 2011 to 2016, followed by a decrease in the period from 2018 to 2020. However, the years 2017 and 2022 stand out with a signicantly higher number of publications, doubling the average of the previous years in both cases (see Graph 3).
418 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónGraph 3. Years when the articles were publishedSource: prepared by the authorse remarkable increase in publications in 2022 is a curious phenomenon. With sixteen articles published that year, the volume of publications nearly quadrupled the overall average of the sample (4.47 articles per year). Although none of the articles from that period explicitly addressed the pandemic, it is plausible to assume that the analysed corpus reects a trend similar to what was observed in other elds of knowledge during those years: a general increase in the volume of publications, possibly due to an increase in the time available for tasks requiring concentration and low levels of interruption (Chapman et al., 2023).4.2. Sectors As the interpretation of the concept of competence varies according to whether it is approached from a business or academic perspective, it is essential to consider the sectors where the studies addressed in this review were conducted. e articles are mostly divided between academia and industry, with only a small percentage of studies having examined both sectors simultaneously (see Table 3). From the academic perspective, there is a pervasive trend in which researchers focus on the captive audience of students (Molares Cardoso, 2022) 1 and professors(Carballo et al., 2021). is approach enables access to data and provides a controlled environment for observing competencies in an educational setting. On the other hand, industry-focused research tends to put the focus on employers (Matošková et al., 2022; Rodríguez-de-Mier, 2022), in addition to employees (Lalueza Bosch & Creus, 2014; Weinstein, 2018), usually through interviews and surveys, but also via job oers
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 419 examined by using content analysis (Kovács & Zarándné, 2022; Omar et al., 2012; Powers, 2021). ese studies directly address the needs and expectations of the labour market, providing a clear picture of the competencies demanded by industry.e studies analysed are based on the premise that there is a signicant gap between the training provided to future professionals by universities and the real demands of the constantly evolving labour market (Clemente-Mediavilla & Antolín-Prieto, 2019; Farfán Montero, 2016; Ferrer-Mavárez et al., 2021; Macdonald, 2014; Monge-Benito & Etxebarria-Gangoiti, 2017; Ordóñez et al., 2021). is discrepancy highlights the need for greater alignment between the competencies developed in educational settings and the skills demanded in the professional sphere, as the former must ensure improved training so that graduates are capable of facing the challenges of today’s labour market.Table 3. Sectors to which the research was appliedSectorFrequencyIndustry35Education19Education/Industry4Total58Source: prepared by the authorsSome authors have even pointed out that although the professional community is adapting to the new demands of today’s context, academic institutions show a certain resistance to change, which negatively impacts the alignment between university education and job demands in the commercial communication sector (Sánchez-Sánchez & Fernández Cavia, 2018). is imbalance presents a challenge both for graduates who might face diculties when entering the job market, and for the workplace, which requires competent and up-to-date professionals.Constant technological progress and the transformation of work processes have raised concerns about the gap between universities and the professional environment (Álvarez-Flores et al., 2018; Torres & Vivas, 2009). It has been pointed out repeatedly that this gap could lead to a mismatch between the academic content taught in classrooms and the professional reality that students will face upon graduation. As a result, university education might not be adequately fullling the current needs of industry, which highlights the importance of continuously updating the curricula in order to maintain the relevance and pertinence of higher education in a rapidly changing digital environment.
420 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación4.3. CompetenciesAs mentioned above, the classication of competencies is an intricate task. Frequent confusion between abilities and competencies makes it dicult to develop a clear taxonomy.Additionally, the job proles demanded by the market are subject to the dynamics of the labour market and the prot demands of company managers, which makes the merging of roles a common practice (Álvarez-Flores et al., 2018; Rodríguez-de-Mier, 2022).In addition to the classications of competencies presented in the introduction, which include those of organizations such as the OECD, UNESCO, and models such as SCAN and Boyatzis, the review has identied the following additional classications (see Table 4):Table 4. Classications of competencies found in the literature review Proposed classicationReferenceAneca (Spain): professional, cross-functional, specic and academic(Sánchez-Sánchez & Fernández Cavia, 2018)Conceptual, procedural and attitudinal; transversal, general, and specic(Casado et al., 2016)Casado, M. C. G., Barrio, M. G., & García, S. Á. (2016)Specialised cognition, personal and social competencies, and meta-competencies(Cruz-González et al., 2020; López-García, 2022)Instrumental, systemic, interpersonal.(Rodríguez-de-Mier, 2022)1) Conceptual design skills; 2) Project management skills; 3) Software skills; 4) Technical design skills (Dziobczenski & Galeotti, 2017)Traditional and digital(Dziobczenski et al., 2018)Source: prepared by the authorsFor the study at hand, we will use the classication system provided by the National Ministry of Education (MEN), which regulates this topic in Colombia (Estrada et al., 2015; Unigarro Gutiérrez, 2017). To do so, we will focus on generic competencies common to all professionals, transversal/cross-functional, and specic competencies inherent to each professional prole. Firstly, the competencies identied in each study were extracted from all the articles. is process required an additional eort, due to the fact that competencies and abilities are not always clearly dierentiated in the literature, as previously mentioned.A total of 227 abilities and competencies were identied, which were later regrouped as shown below.
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 421 Graph 4. Overall distribution of competencies by categorySource: prepared by the authorsWhat is surprising is that generic competencies hold such a prominent place within the communication category. is highlights the diculty of limiting this professional eld to a specic set of basic competencies. is situation seems to reinforce the assumption that these professionals are required to “do it all”, and they are expected to master a wide range of skills as well. Moreover, this perception is exacerbated even further by the low level of specic competencies identied in this area. By contrast, in the advertising category, numerous specic skills have been observed, indicating that this eld is more precisely dened and specialised.4.4. GenericAs these competencies are common to all professionals, once again we nd a broad list of skills such as “correctly using data and statistics” (Sánchez-Sánchez & Fernández Cavia, 2018, p. 237), “knowledge of the context” (Busuttil, 2022, p. 591), “obtaining and selecting information” (Benites, 2022, p. 6), and “creativity” (Carballo et al., 2021). To achieve a more comprehensive view, the reclassication proposed by Unigarro (2017) was used, which distinguishes between abstract thinking skills, practical knowledge and competencies for the development of abstract skills, and dynamic competencies that enable the development of other skills (see Table 5).
422 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónTable 5. Generic competencies in the three categories of analysisReclassicationCompetenciesAdvertisingCommunicationGraphic DesignAbstract thinking Critical thinking220Personal understanding000Creative thinking431Analytical thinking110Problem-solving170Practical knowledge and competencies for the development of abstract skillsKnowledge of the context251Communication431Teamwork542Quantitative literacy232Information management030Second language ability230ICT231Dynamic competencies for the development of other skillsKnowing how to learn322Contextualizing000Total283910Source: prepared by the authorsIn being distributed across the categories, the overview of these generic competencies is shown in Graph 5.
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 423 Graph 5. Distribution of generic competencies across categoriesSource: prepared by the authors4.5. Transversal competenciesIt is important to highlight that regardless of their specic areas of application, these competencies make up the common core of foundational knowledge shared by professionals within the same eld. Just as in engineering, where there is a set of shared knowledge that is common to all proles, whether civil, environmental, administrative, or computer science-related, transversal competencies in the eld of communication must also show the features that unify all communication proles, including audio-visual, corporate, graphic, digital, and others.e initial list provided sixty-eight skills considered transversal competencies. Once aggregated, they displayed certain characteristics (see Table 6). It bears mentioning that according to what was found in the literature, these competencies should be common to all individuals undertaking education in communication studies, regardless of their specic proles.
424 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónTable 6. Overview of skills in transversal competenciesEmerging (Reformulated) CompetenciesInitial skillsDigital community management (social media)Social Media Prole Development; Searching for and managing information in the digital environment; Creating videos for YouTube (streaming platforms); Web analytics; Knowledge and use of social media; Social networks; Content production and distribution; Persuasion; Managing multiple languages to address digital challenges; Creating content for diverse media and maintaining narrative continuity through them; and Media management.ICT environmentWeb content creation, website management, creating corporate blogs; WordPress; Knowing and applying specic software and new digital technologies to the sector. Image management and production (still and moving images)Photography; Video editing; Graphic element management; Searching, selecting, and systematizing any type of audiovisual document in a database; Editing sound and visual materials according to a given concept using necessary narrative techniques and technologies; Visual language and aesthetics.Strategic communication managementOrganizing and managing technical resources (production); Multichannel vision; Strategy; Strategic planning; Supporting intangible management; Strategic thinking; Communicating information eectively; Knowledge of management systems; Designing communication plans; Management of project management tools; Budgeting; Management knowledge applied to communication; Project management; Management of (production) teams; Understanding the political aspects of communication; Planning and managing information; Dissemination of (research) results. Market orientation (the public, audiences, otherness)Understanding and critically interpreting a complex communication environment (handling the communication setting); Understanding client needs; Client orientation; Negotiating skills; Relationship-building with stakeholders; Identifying client needs; Customer service; Client relations; Market trends.Professional communication and expressionCommunication skills (good oral or written expression in one’s own language); Mastery of non-verbal communication; Understanding non-verbal communication; Ability to communicate in simple terms; Conceptualising communication ideas; Mastery of the communication process; Aesthetic sense; Persuasive techniques; Mastery of communication tools and tactics; Oral communication; Interdisciplinary knowledge applied to the creation of communication messages; Presentation skills; Rhetorical practice; Designing, developing, and supervising graphic elements, images, or texts creatively.Source: prepared by the authorsAt this point, a key nding is presented in the following paragraph, which could be relevant to competency proles in the eld of communication. Although the professional proles and emphasis on communication vary from country to country, these six competencies could be considered fundamental in exercising the communication profession: in short, they encompasses the management of communities, which is linked to the rise of social networks and the development of clusters and congurations that are somewhat random, yet follow a common thread of shared interests (Han, 2014).
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 425 4.6. SpecicTable 7. Regrouping skills into specic competenciesGraphic design(36 skills)Advertising (11 skills)Communication (11 skills)SkillsCompetencies related to Creativity, Graphic design, and Conceptualization: Generating design ideas, Graphic ConceptualizationGraphic Design Competence: Illustration, Layout, Typography, Photo Editing, Print Production, Pace, ematic strength, Graphic focus, Graphic Style, Graphic Space, Depth, Colour MatchingDigital design skills: Interactive design, Service design, Data-driven design, Data visualisation, Animation and special eects techniquesSoftware competence and toolsSoftware skills: 2D software (Adobe Suite, Corel Draw, etc.), 3D software (3D Studio, Maya, etc.), Coding skills (Java, PhP, HTML, CSS, etc.), 3D Modelling, Motion graphics, Web Development, Photoshop, Illustrator, InDesign,Web designWeb layout, Web design, Presentation and Visual Communication SkillsDreamweaver, Keynote, PreziCommunicative competence (persuasive): Writing advertising copy,Advertising products and servicesMarketing Competence Branding,Sales (customer service):Strategic competenceBrieng skills PlanningArt DirectionAudiovisual directing, production and post-production, Audiovisual production and post-production: Adjusting quantities and qualities of sound, light and colour during the creation process (sound design). Ability to recreate the sound environment of an audiovisual or multimedia project according to the intention of the text and the narration. Create and direct the comprehensive staging of audiovisual productionsJournalistic and content writing.Journalistic writing:Fluently write texts, outlines, and scripts.Event Planning and ManagementKnowledge of media outlets Audiovisual knowledge,Journalistic air,Knowledge of the editorial line,Analyse structures, content and styles of television and radio programmingSource: prepared by the authorsA peculiar feature of this competency landscape is that in the case of graphic advertising communication, the specic skills emerge from three distinct elds –advertising, communication, and graphic design– each of which is a professional domain with its own specialised knowledge. Each of these elds provides its own set of specic competencies. When integrated, they encompass skills that are more closely related to audiovisual communication than to general communication (see Table 7). Nevertheless, some clear aspects stand out: rstly, there is a strong presence of software tools, which leads to the discussion of “proprietary” competencies. ese skills can only be used with the exclusive involvement of patents and intellectual property, with a notable example being Adobe (Keith & Collins, 2022).
426 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónAs for advertising, the development of communication campaigns is crucial, and especially their integration with marketing. Persuasive communication inherently involves the exchange of messages with the aim of inuencing audience behaviour, including buying habits. With regard to communication, what stands out is that audiovisual content production is now a skill that is expected of all communication graduates, regardless of whether they are specically trained in this area.4.7. Final reectionere is one constant complaint regarding generic competencies: although considered basic, they are usually not fullled upon entering university. is presents a unique challenge for the eld of communication since competencies such as creativity and communication are inherently part of this body of knowledge. Consequently, in Colombia it is crucial to focus on the learning outcomes that students demonstrate at the end of their training, which suggests that dening specic performance levels for each competency is relevant.Regarding transversal competencies, what stands out is the specic absence of creativity in the set of transversal skills used for professional training in communication, advertising, and design. is exclusion can be interpreted from several points of view. On the one hand, it could be argued that creativity is a fundamental skill that should be inherent to individuals dedicated to these disciplines, thereby making it a minimum requirement in their professional education. On the other hand, creativity might be considered just one part of a broader set of generic competencies, and its development could be viewed as essential in the comprehensive training of any professional.By contrast, research seems to have found its niche within the strategic aspect of education in communication, advertising, and design. ese disciplines tend to view research as a means to achieve specic objectives rather than an end in itself. In this sense, research is approached for specic purposes and is closely linked to strategic communication planning.is perspective is in line with the applied and practical nature of these elds, where research is used to substantiate and reinforce strategies and decisions that have a direct impact on the target audience, public, or market.Regarding specic competencies, it is advisable to evaluate each educational programme independently. In terms of training, what makes a programme specic is closely related to what sets it apart in the market through its graduates. However, this specic dierentiation also requires a clear denition of how specic competencies are applied, developed, and articulated.5. Conclusionse classication of skills into competencies is a complex, analytical challenge that requires a thoughtful and detailed approach. While these terms may seem interchangeable, it is crucial to dierentiate between the act of grouping related skills into broad competence categories and the precise denition of the competencies within those classications. e initial grouping involves organizing related skills into broader categories that can be addressed collectively during the education of professionals. By contrast, dening competencies requires a detailed and specic description of the abilities, knowledge, and attitudes that professionals must have in order to perform a particular role eectively.
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 427 ere is a clear interconnection between the components of the communication process and the competencies required of professionals in this eld. For instance, the consideration of audiences, the public, and markets is a fundamental aspect in the design of marketing strategies. In this context, communication implies the ability to understand and meet the needs and preferences of the target audience. However, some critical competencies, such as inter-cultural awareness, may not be clearly identied within this classication. Despite their importance in communication, these competencies might be found in other learning contexts as well. For example, in the case of intercultural awareness, this is closely related to understanding and respecting cultural dierences, which is essential for eective communication in a world that is increasingly globalized and diverse.e evolution of competencies in the eld of professional communication raises key questions regarding the point at which certain specic skills might become required, transversal competencies. A clear example of this is search engine optimization, or SEO. As this skill becomes increasingly common and essential in communication practice, it is necessary to assess when it will make the transition from being a specic competency to a fundamental requirement in the training of professionals in this eld. Such a shift would reect the standardization of certain abilities, setting a point at which previous specializations would become basic and indispensable competencies, or an essential measure of competent professional performance.e research indicates that specic competencies manifest themselves more prominently in the eld of audiovisual communication. However, a limitation in the scope of such studies is also evident, as communicative competence could not be addressed in contexts that are not strictly related to the social sciences. In this regard, one signicant challenge is to conduct a broader and more comprehensive review involving the exploration of more than 25,000 articles in order to identify those that address communicative competence in professional settings. While communication is undeniably a fundamental skill for everyone, both in work and in social contexts, the lingering challenge is to specify the exact expectations of professionals in particular areas of communication. ere is a lack of clarity in research descriptions regarding what is expected of professionals in terms of communicative competence, which makes it dicult to establish a dierentiated standard for these professionals compared to other individuals who also need to communicate in their daily lives.At the end of the day, the transition from specic skills to transversal competencies in the eld of communication reects the evolution of professional demands and the standardisation of skills that were previously considered specialized. is dynamic poses challenges in dening and delimiting distinct competencies for communication professionals, especially when faced with the complexity of covering all contexts where communicative competence is needed. In this process, communication as an essential skill, together with specic competencies, become intertwined in a constant redenition of what is expected of professionals in this constantly evolving eld.e prominence of the digital realm in this entire shift is evident, as the issue is not merely about using new tools. In essence, the issue is about a language, a unique way of understanding the world, and a new dynamic that makes relationships more transversal, in addition to making such relations more horizontal. During the research period, no specic references were found regarding the role of articial intelligence in transforming professional elds, nor its impact on the training of communication professionals. It bears mentioning that many of the skills mentioned in the studies had already included developments in articial intelligence, the most well-known being AI applied to social media. However, as the chat version of GPT (Generative
428 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónPre-trained Transformer), which was available for user interaction, was not launched until late 2022, no studies addressing this topic were identied in the time-frame of the present analysis.Regarding the working methodology, it is essential to highlight that a systematic literature review played a key role in developing professional competency proles in a precise and robust manner. is methodology provides a rigorous and reliable platform for identifying and analysing trends, advances, and current knowledge in a specic eld. By applying this approach, it is possible to examine and evaluate multiple sources of information, such as empirical studies, theories, approaches, and existing practices with the aim of gaining a comprehensive and up-to-date understanding of the essential competencies required in a specic profession. e systematic review carried out in the present study has enabled a distinction to be made between generic and specic skills, as well as the identication of emerging skills, or those in the process of becoming standardized. Finally, this methodology has helped the authors validate the relevance of competencies in relation to the changing demands of the labour market, thereby ensuring coherence and suitability in the proles of professional competencies.6. Acknowledgementsis article has been translated into English by Charles E. Arthur, to whom we are grateful for his meticulous work.Funding sources: is entire project was made possible thanks to nancing provided by the Vice Rectorate of Science and Technology of the University of Medellín, under the auspices of the project known as “Professionals in Graphic Advertising Communication of the University of Medellín and their Prole in Relation to the Current Competencies Required by the Productive and Social Sectors in Medellín”, Administrative Act 1237.7. Specic contributions of each authorName and SurnameConception and design of the workBrenda Meza-Rivera, Carlos Andrés Arango-Lopera and Diana Catalina Londoño-MuñozMethodologyCarlos Andrés Arango-LoperaData collection and analysisBrenda Meza-Rivera and Diana Catalina Londoño-MuñozDiscussion and conclusionsBrenda Meza-Rivera and Diana Catalina Londoño-MuñozDrafting, formatting, version review and approvalBrenda Meza-Rivera and Carlos Andrés Arango-Lopera8. Conict of intereste authors declare that there is no conict of interest contained in this article.
doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 429 9. Bibliographic referencesAfacom. (2004). Marco de fundamentación y especicaciones de la prueba ECAES-ICFES. https://bit.ly/489zFHnÁlvarez-Flores, E., Núñez-Gómez, P., & Olivares-Santamaría, J. (2018). Perles profesionales y salidas laborales para graduados en Publicidad y Relaciones Públicas: De la especialización a la hibridación. Profesional de La Información, 27(1), 136-148. https://doi.org/10.3145/epi.2018.ene.13Arango, C. (2018). Estados del arte: Pistas para investigar sobre la investigación. En M. A. Álvarez Moreno (Ed.), Pensar la comunicación. Tomo V (pp. 45-81). Sello Editorial Universidad de Medellín.Arango-Lopera, C. A., & Viana, L. R. (2015). Comunicación gráco publicitaria: Conceptualización y puesta en práctica de un objeto de estudio. En Pensar la comunicación. Tomo IV (pp. 97-161).Benites, L. E. H. (2022). Investigación formativa en planes curriculares de una universidad pública de Perú. Human Review. International Humanities Review/Revista Internacional de Humanidades, 13(2), 1-18. https://doi.org/10.37467/revhuman.v11.4021Bunk, G. (1994). La transformación de las competencias en la formación y perfeccionamiento profesionales de la RFA (Asociación de Estudios sobre el Trabajo y la Organización de Empresas). Revista Europea de Formación Profesional, 1, 8-14. https://bit.ly/3Ntn3kXBusuttil, L. (2022). e symbiotic interaction between industry and academia in tertiary education: A case study on internships. Informatics in Education - An International Journal, 21(4), 589-603. https://doi.org/10.15388/infedu.2022.24Carballo, F. S., Martins, N. D., & San Román, J. R. M. (2021). La educación estética del director de arte en los grados universitarios de Publicidad en España. Icono14, 19(2), 143-166. https://doi.org/10.7195/ri14.v19i2.1664Casademont, R., Schena, J., & Sánchez, C. (2017). Competencias más relevantes en los estudios de Comunicación Audiovisual. Las percepciones de los profesionales. Revista Latina de Comunicación Social, 72, 1536-1553. https://doi.org/10.4185/RLCS-2017-1233Casado, M. C. G., Barrio, M. G., & García, S. Á. (2016). Competencias informativas profesionales y datos abiertos: Retos para el empoderamiento ciudadano y el cambio social. Comunicar: Revista Cientíca Iberoamericana de Comunicación y Educación, 47, 39-47. https://doi.org/10.3916/C47-2016-04Casanova, I., Canquiz, L., Paredes Chacín, I., & Inciarte González, A. (2018). Visión general del enfoque por competencias en Latinoamérica. Revista de Ciencias Sociales, 24(4), 114-125. https://repositorio.cuc.edu.co/handle/11323/5282Cejas, M., Rueda, M., Cayo, L., & Villa, L. (2019). Formación por competencias: Reto de la educación superior. Revista de Ciencias Sociales, 25(1), 94-101. https://doi.org/10.31876/rcs.v25i1.27298Chapman, E., Illanes, E., Reveiz, L., & Saenz, C. (2023). Mapeo de protocolos de investigación, publicaciones y colaboraciones sobre la COVID-19 en América Latina y el Caribe. Revista Panamericana de Salud Pública, 46, e42. https://doi.org/10.26633/RPSP.2022.42

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430 | nº 40, pp. 409-433 | January-June of 2025New Proles and Competencies in the Communication Realm. A Literature ReviewISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónClemente-Mediavilla, J., & Antolín-Prieto, R. (2019). LinkedIn job oers aimed at advertising graduates in Spain. Profesional de La Información, 28(6). https://doi.org/10.3145/epi.2019.nov.13Cruz-González, M. C., Penagos-Carreño, J., & Ruiz, J. D. (2020). Pensamientos, recuerdos y conversaciones: Un diálogo con Sergio Roncallo-Dow, pensador, lósofo y colega. Palabra Clave, 23(Supl.), 1-17. https://doi.org/10.5294/pacla.2020.23.s.6Daoust-Boisvert, A. (2022). Science communication skills as an asset across disciplines: A 10-year case study of students’ motivation patterns at Université Laval. Public Understanding of Science, 31(5), 648-659. https://doi.org/10.1177/09636625211051970de Melo, A. A. S. (2021). Desenvolvendo competências e habilidades para o trabalhador do futuro: Caminhos do Banco Mundial e da OCDE. Revista Lusófona de Educação, 51(51). https://orcid.org/0000-0002-6749-4725de Miguel Zamora, M. (2022). La narración como herramienta didáctica de creación publicitaria. Doxa Comunicación. Revista Interdisciplinar de Estudios de Comunicación y Ciencias Sociales, 201-220. https://doi.org/10.31921/doxacom.n34a846Diaz, G., Merchán, S., & Samper, O. (2021). La educación superior por competencias en la sociedad del conocimiento. Merchán, S, 98, 257-270. https://doi.org/10.5281/zenodo.5527518du Toit-Brits, C., & Blignaut, H. (2019). Positioning self-directed continuing learning skills in twenty-rst century education. Tydskrif Vir Geesteswetenskappe, 59(4), 512-529. https://doi.org/10.1016/B978-0-12-811909-9.00013-7Dziobczenski, P. R. N., & Galeotti, A. A. R. (2017). Preparing design students for the market: An initial investigation on the required knowledge and skills for graphic designers in Brazil. e Design Journal, 20(sup1), S1241-S1249. https://doi.org/10.1080/14606925.2017.1352653Dziobczenski, P. R. N., Person, O., & Meriläinen, S. (2018). Designing career paths in graphic design: A document analysis of job advertisements for graphic design positions in Finland. e Design Journal, 21(3), 349-370. https://doi.org/10.1080/14606925.2018.1444874Estrada, J. D., García-Ael, C., & Martorell, J. L. (2015). Gender dierences in adolescents’ choice of heroes and admired adults in ve countries. Gender & Education, 27(1), 69-87. https://doi.org/10.1080/09540253.2014.992302Farfán Montero, J. (2016). Publicidad y periodismo: habilidades del periodista en las agencias de publicidad, agencias de comunicación y departamentos de comunicación. Publicidad y Periodismo: Habilidades Del Periodista En Las Agencias de Publicidad, Agencias de Comunicación y Departamentos de Comunicación, 113-123.Ferrer-Mavárez M. d. l. Á., Aguirre-Villalobos E. R. y Méndez-Sánchez R. E. (2021). Ruta UX para comunicadores. Un modelo para el desarrollo de productos digitales desde la mirada de la comunicación. Estudios sobre el Mensaje Periodístico27(2), 497-517. https://doi.org/10.5209/esmp.70420Fuller, M., Kamans, E., van Vuuren, M., Wolfensberger, M., & de Jong, M. D. T. (2021). Conceptualizing empathy competence: A professional communication perspective. Journal of Business and Technical Communication, 35(3), 333-368. https://doi.org/10.1177/10506519211001125

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doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 431 García, N. M., García, A. M., & Cansado, M. Á. N. (2022). El festival Publicatessen: Herramienta para la integración de competencias académicas y profesionales. Human Review. International Humanities Review/Revista Internacional de Humanidades, 11(6), 1-14. https://doi.org/10.37467/revhuman.v11.3890García-Guardia, M. L., & Nuñez-Gómez, P. (2009). Los bloggers y su inuencia en la imagen de marca. Revista de Comunicación y Tecnologías Emergentes, 7(1), 242-252. https://doi.org/10.7195/ri14.v7i1.343Gutiérrez-García, E., & Sadi, G. (2020). Capacidades profesionales para el mañana de la comunicación estratégica: Contribuciones desde España y Argentina. Revista de Comunicación, 19(1), 125-148. https://doi.org/10.26441/rc19.1-2020-a8Han, B.-C. (2014). En el enjambre. Herder. https://doi.org/10.2307/j.ctvt9k4gh.6Ivanova, R., Gaifullina, N., & Al Said, N. (2022). e role of social networks in the development of skills of professional communication: An empirical study. International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 17(1), 1-15. https://doi.org/10.4018/ijwltt.299860Keith, S., & Collins, S. (2022). “Must know Photoshop”: Proprietary skills and media jobs in Australia. Media International Australia. https://doi.org/10.1177/1329878x221099046Kovács, I., & Zarándné, K. V. (2022). Digital marketing employability skills in job advertisements—must-have soft skills for entry-level workers: A content analysis. Economics & Sociology, 15(1), 178-192. https://doi.org/10.14254/2071-789x.2022/15-1/11Lalueza Bosch, F., & Creus, A. S. (2014). Prácticas reales en entornos no presenciales: La agencia virtual de comunicación como herramienta de aprendizaje profesionalizador. Historia y Comunicación Social, 18. https://doi.org/10.5209/rev_hics.2013.v18.44319López-García, X. (2022). Redenición de metacompetencias, competencias y habilidades de los periodistas digitales. Anuario inkEPI, 16. https://doi.org/10.3145/thinkepi.2022.e16a03Lopezosa, C., Codina, L., & Ferran-Ferrer, N. (2023). ChatGPT como apoyo a las systematic scoping reviews: Integrando la inteligencia articial con el framework SALSA.Macdonald, I. (2014). Cultural change in the creative industries: A case study of BBC graphic design from 1990-2011. Visual Communication, 13(1), 31-49. https://doi.org/10.1177/1470357213507510Matošková, J., Bartók, O., & Tomancová, L. (2022). e relation between employee characteristics and knowledge sharing. VINE Journal of Information and Knowledge Management Systems, 52(4), 486-507. https://doi.org/10.1108/vjikms-05-2020-0092Ministerio de Educación Nacional. (2014). Evaluación de competencias para el ascenso o reubicación de nivel salarial en el Escalafón de Profesionalización Docente de los docentes y directivos docentes regidos por el Decreto Ley 1278 de 2002. MEN. https://bit.ly/3Nub5HRMolares Cardoso, J. (2022). Pensamiento creador: Programa de potenciación de la creatividad. Análisis y evaluación de resultados. International Visual Culture Review/Revista Internacional de Cultura Visual. https://doi.org/10.37467/revvisual.v9.3528Monge-Benito, S., & Etxebarria-Gangoiti, J. A. (2017). Competences Basque Advertising Professionals Consider Most Important to eir Work: A Comparison 2008–2016. Communication & Society30(2), 97-109. https://doi.org/10.15581/003.30.35785

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doxa.comunicación | nº 40, pp. 409-433 January-June of 2025Brenda Meza-Rivera, Diana Catalina Londoño-Muñoz and Carlos Andrés Arango-LoperaISSN: 1696-019X / e-ISSN: 2386-3978| 433 Torres, F. C., & Vivas, G. P. M. (2009). Nativos digitales: ¿ocultamiento de factores generadores de fracaso escolar? Revista Iberoamericana de Educación, 50, 113-130. https://doi.org/10.35362/rie500665Unigarro Guitiérrez, M. A. (2017). Un modelo educativo crítico con enfoque de competencias. Ediciones UCC.Weinstein, K. (2018). From College to Careers: Tracking the First Two Years for Graphic Design Graduates. https://doi.org/10.18848/2325-1581/cgp/v12i01/1-22

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