From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review of Innovation and Audience Dynamics in Digital Television JournalismDe la televisión broadcast al ecosistema multiplataforma: una revisión narrativa sobre innovación y audiencias en el periodismo televisivo digital doxa.comunicación | nº 43, pp. 297-322 | 297 July-December of 2026ISSN: 1696-019X / e-ISSN: 2386-3978How to cite this article: Villar-Campos, A. J. (2026). From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital Television Journalism. Doxa Comunicación, 43, pp. 297-322.https//doi.org/10.31921/doxacom.3509Alberto Jesús Villar-Campos is a journalist, researcher, and university lecturer specializing in the study of audiovisual journalism, transparency in public information, and the digital transformation of newsrooms. He holds a Master’s degree in Corporate Communication Management from the Universidad Peruana de Ciencias Aplicadas. He currently serves as a lecturer and researcher at the Universidad de Lima, where he conducts research on journalistic practices, news production, and the evolution of audiovisual formats within the digital media ecosystem. He is a doctoral candidate in Communication at the same university. His research agenda focuses on three main areas: the analysis of television journalism and its narrative transformations; the use of access to public information as a tool for investigative journalism; and the adaptation of newsrooms to technological change and digital convergence. In 2025, he published the article “Access and Use of Public Information Requests in Contexts of Crisis in Television Journalism Programs in Peru” in the Revista Española de la Transparencia. e study examines how journalistic teams use public information access mechanisms to strengthen investigative television reporting during periods of political crisis in the country.University of Lima, Peru [email protected] ORCID: 0000-0003-4851-7220 is content is published under Creative Commons Attribution Non-Commercial License. International License CC BY-NC 4.0Recibido: 19/12/2025 - Aceptado: 11/03/2026 - En edición: 24/03/2026 - Publicado: 01/07/2026Resumen:La transformación digital del periodismo televisivo no constituye sólo un cambio tecnológico, sino una reconguración integral de sus narra-tivas, estructuras y modos de congurar sus modelos de negocio. Esta revisión narrativa de literatura, basada en un análisis temático reexi-vo (Braun y Clarke, 2022), examina cómo las redacciones televisivas tradicionales responden a las exigencias de un ecosistema mediático fragmentado, regido por lógicas de plataforma y métricas digitales. A partir del análisis de cuarenta y dos artículos académicos indexados en Scopus y Web of Science, se identicaron tres ejes que explican esta tran-sición: (1) la consolidación de estrategias transmedia y de segmentación Received: 19/12/2025 - Accepted: 11/03/2026 - Early access: 24/03/2026 - Published: 01/07/2026Abstract:e digital transformation of television journalism is not merely a technological shift but an integral reconguration of its narratives, structures, and business models. is narrative literature review, grounded in a reexive thematic analysis (Braun and Clarke, 2022), examines how traditional television newsrooms respond to the demands of a fragmented media ecosystem governed by platform logics and digital metrics. Based on the analysis of forty two academic articles indexed in Scopus and Web of Science, three key axes were identied to explain this transition: (1) the consolidation of transmedia strategies and content segmentation aimed at connecting with new

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298 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónde contenidos que buscan conectar con nuevas audiencias; (2) la trans-formación de los formatos narrativos y los modelos sostenibles que permiten la adaptación a entornos digitales; y (3) el desarrollo de una nueva racionalidad narrativa y organizativa en la televisión, concebida como un laboratorio de innovación donde convergen la experimenta-ción tecnológica, la producción multiplataforma y la agencia activa del espectador. Los hallazgos revelan que, antes que haber sido desplazado, el periodismo televisivo atraviesa una transformación estructural que combina prácticas heredadas con dinámicas emergentes. La televisión se transforma en un ecosistema híbrido, participativo y basado en da-tos, y su reinvención reeja los desafíos actuales a los que se enfrenta el periodismo audiovisual en contextos posbroadcast. El estudio aporta un marco analítico para comprender la reconguración del periodismo televisivo en la era posbroadcast.Palabras clave: Periodismo televisivo; transformación digital; estrategias transmedia; innovación narrativa; audiencias fragmentadas; modelos de negocio mediáticos.audiences; (2) the transformation of narrative formats and sustainable models that enable adaptation to digital environments; and (3) the development of a new narrative and organizational rationality in television, conceived as an innovation laboratory where technological experimentation, multiplatform production, and audience agency converge. e ndings reveal that television journalism has not been displaced but is undergoing a structural transformation that combines inherited practices with emerging dynamics. Television is transforming into a hybrid, participatory, and data-driven ecosystem, and its reinvention reects the current challenges faced by audiovisual journalism in post-broadcast contexts. is study oers an analytical framework to understand the reconguration of television journalism in the post-broadcast era.Keywords: Television journalism; digital transformation; transmedia strategies; narrative innovation; fragmented audiences; media business models.1. IntroductionQuestioning whether traditional television is disappearing reveals the complex transition this medium is undergoing in the digital era. In a media landscape dominated by mobile platforms, social media, and on-demand services, television journalism has shifted from being a static format to one that constantly evolves to serve diverse audiences, digital natives, and emerging production and consumption paradigms.To remain relevant for younger generations, television faces the challenge of renewing itself (Vázquez-Herrero et al., 2021). To connect with these audiences -particularly Generation Z, a heterogeneous demographic cohort that includes individuals from older adolescents to children who are just beginning to read- media organizations have been compelled to rethink their strategies (Twenge, 2017). In an environment where these generations engaged with multimedia content through social platforms and mobile devices, social media have become an essential gateway to information (García-Perdomo, 2020).In this new media ecology (Gutiérrez et al., 2018), the adoption of digital tools and transmedia strategies has become crucial for media outlets, not only to strengthen the credibility and legitimacy of their content, but also to cultivate meaningful connections with their audiences (García-Perdomo, 2020). García-Avilés (2020) argues that broadcasters must adapt their content to the logic of each social media, leverage the visual potential of these platforms and complement television programming with transmedia strategies in a multiplatform environment (Vázquez-Herrero et al., 2021).e growing demand for multiplatform content has led media companies to design pieces ranging from short videos for mobile devices (Vázquez, 2015) to mobile-rst or social-only content (Hill and Bradshaw, 2018; Vázquez, 2015). Moreover, digitalization has produced a new reality in which the “user-reporter”, who generates and shares news via social media, plays an
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 299 increasingly relevant role (Klimeš, 2023). As a result, media outlets have been forced to rethink their identity, by incorporating interactivity and specialization into the communication process (Jódar-Marín, 2019).For television, the digital transition has not been easy. Initially, legacy media were reluctant to make their programming freely available, although they used their websites for brand positioning and content promotion (Chobanyan and Nikolskaya, 2021). In this evolving digital reality (Alberich and Roig, 2005; Fidler, 1998), traditional outlets have turned to cross-media or 360-degree strategies, combining information and entertainment in innovative formats such as interactive reports and documentaries (Gifreu, 2013).is approach expands the expressive possibilities of audiovisual storytelling by oering new avenues for development grounded in aesthetic and ethical considerations (Jódar-Marín, 2019), including the adoption of storytelling as a communicative resource (Marcos-García et al., 2021).Despite this progress, Uth et al. (2023) note that the literature still lacks studies examining mutual expectations between journalists and audiences in digital contexts. is gap is reected in the rise of participatory and reciprocal journalism approaches that seek to respond to audience preferences and secure the sustainability of the profession. Today, interaction with the public is essential and constitutes a central element of journalism (Costera Meijer and Groot Kormelink, 2019; Fincham, 2021; Loosen and Schmidt, 2016; Loosen et al., 2020; Spyridou et al., 2013).e purpose of this narrative review -grounded in the reexive thematic analysis proposed by Braun and Clarke (2022)- is to examine how television journalism, particularly news programs, reports, and editorial content, has evolved in the digital age through the integration of new technologies, narrative strategies, and updated models of news production and distribution.By exploring the intersection of technology, audiovisual storytelling, and audience behavior –and far from conrming a denitive farewell to broadcast television– this study aims to ll a gap in the existing literature, by oering a deeper understanding of innovation in television journalism in the digital era.In this study, the term traditional television companies refers to channels created before the digital era, characterized by linear broadcasting models, hierarchical structures, and production routines centered on the broadcast schedule. ese organizations are currently undergoing processes of digital transformation aimed at integrating online platforms, transmedia strategies, and hybrid business models (García-Avilés, 2021; Neira et al., 2021; Li et al., 2024; Vulpius et al., 2022).e following research questions guide this review.RQ1: What are the predominant research areas, methodologies, and ndings in the literature on the transformation of journalism in traditional television companies?RQ2: How do these studies address the use of transmedia strategies and content segmentation as mechanisms to connect traditional television with new generations of audiences?RQ3: What insights does the literature provide on the role of innovation in the development of new journalistic formats and business models aimed at fragmented audiences within traditional television companies?
300 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónese specic questions derive from the overarching research question and explore two complementary dimensions of digital transformation: transmedia storytelling and organizational innovation.Despite the abundant literature on the digitization of television and the adoption of multiplatform strategies, few studies examine in depth how this transformation shapes mutual expectations between journalists and audiences. is gap justies the objective of this review: to analyze the evolution of television journalism in the digital era through the lenses of technology, narrative strategies, and business models.1.1. Evolution of Television Journalism in the Digital Era Since its emergence in the twentieth century, television established itself as a central medium for news distribution, with formats such as newscasts and reports shaping the conventions of informative storytelling. According to Schultz (1999), this dominance persisted until the late twentieth century, when technological advancements began to challenge television’s position as the primary audiovisual medium. e arrival of the Internet and, later, digital platforms introduced new forms of competition and pushed traditional media organizations to rethink their production models and routines. is reconguration involved the fragmentation of narratives and the adoption of more visual and direct styles designed to capture the attention of increasingly segmented audiences.e concept of mediamorphosis, introduced by Fidler (1998), is essential for understanding the transformation of news production. is term describes the evolution of media in response to technological advances and shifting audience behaviors. Digitalization has reshaped journalistic language by enabling the incorporation of more sophisticated audiovisual elements and by promoting narrative formats created specically for digital environments. e emergence of short-form videos and interactive content reects new patterns of media consumption characteristic of social media platforms (Bandrés et al., 2000; Casado, 2011).New consumption habits have also transformed the media landscape. Fernández (2001) highlights that audience fragmentation and the rise of digital platforms have compelled television outlets to diversify their content and adapt to a multi-screen environment. is adaptation includes the distribution of news as well as the development of engagement strategies on platforms such as YouTube. García-Perdomo (2020) emphasizes that trust, legitimacy, and community connection have become central objectives within this new media ecology, guiding the adoption of digital tools.Television journalism faces a number of challenges in its transition to the digital environment as it must integrate disruptive technologies while redening its business models and monetization strategies. e shift to digital has also generated tensions between traditional production practices and emerging market demands, including the need to produce content in real-time and adapt it to interactive formats.A remarkable example is the case of news organizations that, according to Weiss and Domingo (2010), quickly adopted digital technologies for video archiving without a clear understanding of the strategic purpose of this process. is reactive approach reveals the diculties traditional media encounter when planning their transition within a highly competitive media landscape.
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 301 Despite these challenges, digital migration has also driven innovation in television journalism. e incorporation of technologies such as augmented reality (AR) and virtual reality (VR) has enabled the creation of immersive experiences that enrich news storytelling. Additionally, the use of data analytics to personalize content according to audience interests has become increasingly widespread.Cases such as e New York Times and the BBC illustrate how traditional media outlets have combined their narrative strengths with the technological capabilities of the digital environment. ese examples demonstrate that innovation is not merely a matter of adopting new technologies but an essential resource for the survival of journalistic organizations (García-Avilés et al., 2018).1.2. Conceptual FrameworkIn this study, the development of television in the digital era is understood as a process of organizational, structural, and narrative transformation driven by shifts in consumption patterns and technological convergence. Within this conceptual framework, the analytical axes guiding the research are organized into three dimensions: (1) the digital transformation of television, (2) transmedia tactics applied to television journalism, and (3) transformations in audience dynamics.From a theoretical and conceptual perspective, digital transformation refers to the reconguration of narrative and production processes within audiovisual media (Jódar-Marín, 2019). Transmedia strategies, in turn, involve extending narratives and adapting content across multiple digital platforms. Finally, contemporary audience dynamics demonstrate that users increasingly interact, participate actively, and become more fragmented.ese three concepts help explain how conventional television outlets seek to reorganize their production practices and redene their relationship with audiences within a competitive digital environment.1.2.1. The Digital Transformation of Televisione digital transformation of television entails a structural and technological reinvention. is shift has been driven by the integration of digital tools that enable the redesign of business models, content formats, and distribution strategies. Likewise, this transformation –sustained by technological convergence– facilitates the integration of transmission and storage systems, paving the way for platforms such as social media, streaming services, and mobile applications. ese innovations optimize content distribution while fostering interactive and multiplatform experiences aligned with the expectations of digitally connected audiences (Anastassiou, 1994).Beyond the technical dimension, television digitalization involves a strategic process in which broadcasters must recongure their organizational practices and technological infrastructures. e adoption of emerging technologies such as streaming, cloud computing, and articial intelligence not only enhances operational eciency but also creates value for audiences by enabling interactive experiences that strengthen engagement with content. In this context, the ability to adapt to and respond to the demands of a digital market becomes essential for the sustainability of traditional broadcasters (Warner and Wäger, 2019).
302 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónFinally, digital transformation has given rise to hybrid models that combine analog and digital elements. is approach expands the reach of traditional media –including journalistic outlets– through Over-the-Top (OTT) platforms and social media, promoting direct interaction with users. In doing so, broadcasters not only respond to increasingly fragmented and multiplatform consumption patterns but also personalize content, building stronger relationships with their audiences (Ordóñez et al., 2019; Yüksel, 2022).1.2.2. Transmedia Strategies in Television Journalism Transmedia strategies have transformed the way television journalism creates and distributes content. ese practices rely on narrative expansion, whereby each platform oers a unique perspective that enriches the overarching story. Rather than replicating content, this approach seeks to complement the main narrative through multiple formats, allowing audiences to engage with the material in a more comprehensive and participatory manner (Gambarato and Tárcia, 2016).Such strategies enhance the narrative experience and transform television programs into expansive, interconnected brands. is model –combining entertainment and marketing-strengthens media brand identity by fostering audience loyalty and attracting new audiences. Transmedia storytelling enables consumers to become active agents in the circulation of stories, deepening their connection to the content (Kurtz, 2014).Telling stories across multiple platforms enables deeper audience engagement and facilitates access to content through diverse pathways. is approach diversies narrative formats and adapts to the evolving expectations of digital consumers. Transmedia strategies not only optimize the viewer experience but also extend the reach of media brands, positioning them as relevant actors in a highly competitive media market (Ivars-Nicolás and Zaragoza-Fuster, 2018).e integration of technologies such as interactive graphics, maps, and immersive eects is redening how journalists conceive and distribute content. ese tools attract attention of fragmented audiences and foster new forms of interaction and consumption within an ever-evolving media environment (Bourdaa, 2014; Kolosova, 2018).1.2.3. From Passive Audiences to Active Audiences e digital era has profoundly transformed the concept of the television audience. Whereas audiences were once conceived as homogeneous and passive masses, they are now viewed as active participants and interpreters of content. is shift has been driven by technological convergence, which enables viewers to interact with media and contribute to the creation and circulation of content. us, television ceases to be a one-way medium and becomes a space of dynamic, bidirectional communication (Drašković and Kleut, 2012).Beyond merely consuming content, today’s audiences reinterpret, recreate, and share material across digital platforms, establishing peer-to-peer communication models. is phenomenon redenes television consumption by positioning users as active agents who shape media systems. At the same time, audiences develop strong emotional connections with programs, extending their relationship with content into their personal and social lives. ese bonds intensify audience participation in
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 303 meaning-making and content circulation, thereby strengthening engagement with media outlets (Livingstone, 2004; Russell and Puto, 1999).In a digital environment marked by the fragmentation of devices and screens, consumption practices diversify, adding complexity to audience analysis. is context requires more exible methodologies capable of capturing interaction dynamics and understanding how users navigate between analog and digital environments. Likewise, this active role highlights the importance of studying audiences as key actors in media evolution, and compels content producers to adapt their strategies to a more dynamic and participatory consumer (Macek, 2020; Simons, 2011).is study oers an original contribution by systematizing, through reexive thematic analysis, the structural transformations of television journalism in the post-broadcast era, and by integrating dispersed ndings on innovation, transmedia narratives, and audience segmentation. Unlike previous studies that focus on isolated cases or primarily technological perspectives, this review proposes an analytical framework that articulates narrative, organizational, and economic dimensions. It also identies persistent gaps in the literature –particularly regarding the relationship between journalists and audiences– and provides an interpretive synthesis that helps explain the reconguration of the contemporary television ecosystem.e choice of a narrative review is justied because the transformation of television journalism is a complex, heterogeneous, and rapidly evolving phenomenon that is dicult to capture through systematic designs aimed primarily at measuring eects. is approach makes it possible to integrate conceptual, empirical, and methodological studies that address diverse dimensions –narrative, organizational, technological, and economic– and facilitates an interpretive synthesis consistent with the exploratory nature of the research topic. Consequently, the narrative review emerges as the most suitable method for articulating an analytical framework that explains the reconguration of television journalism in the post-broadcast era.2. Methodology is study is grounded in a narrative literature review, selected as a methodological design that enables the exploration of complex and evolving phenomena from an interpretive perspective. Unlike systematic reviews –typically focused on measuring eects or synthesizing quantitative ndings– a narrative review allows the integration of ndings from diverse theoretical and methodological approaches, thereby oering a deeper understanding of dynamic processes such as the transformation of television journalism (Greenhalgh et al., 2018).From an epistemological standpoint, the review is situated within an interpretive–constructivist approach, which assumes that knowledge is co-constructed and that the researcher plays an active role in interpreting and assigning meaning to the analyzed texts (Guba and Lincoln, 1994; Braun and Clarke, 2022).
304 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación2.1. Selection and Organization of the Study Corpuse aim of the review was to identify and analyze recent research on the digital transformation of traditional television media, with a particular focus on narrative changes, organizational models, and emerging professional dynamics.e search was conducted between May and December 2024 in the Scopus and Web of Science (WoS) databases. e following search strings were used:For Scopus: TITLE-ABS-KEY(television OR TV OR broadcasting OR “television journalism” OR “TV news”) AND TITLE-ABS-KEY(“digital journalism” OR “online journalism” OR “web journalism” OR “internet journalism” OR “cyber journalism” OR “digital news”) AND TITLE-ABS-KEY(transition OR transformation OR shift OR migration OR digitalization OR “digital transformation”)For WoS: TS=((television OR TV OR broadcasting OR “television journalism” OR “TV news”) AND (“digital journalism” OR “online journalism” OR “web journalism” OR “internet journalism” OR “cyber journalism” OR “digital news”) AND (transition OR transformation OR shift OR migration OR digitalization OR “digital transformation”))e inclusion criteria were as follows:1. Articles published between 2020 and 2024,2. Articles written in English or Spanish,3. Articles available in open access,4. Articles belonging to the elds of communication, social sciences, or humanities, and5. Articles focused on media or journalistic processes developed in the United States, Spain, or Latin America.e nal corpus consisted of 42 academic articles (Figure 1).
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 305 Figure 1. Flow diagram of the article selection process for the narrative review (adapted from PRISMA)Records identied in databasesScopus (n = 7470)WoS (n = 335)Inclusion criteria Articles published between 2020 and 2024 In English or Spanish Open access In communication, social sciences, or humanities elds Focused on the United States, Spain, or Latin AmericaResults after applying inclusion criteriaScopus: 385 documentsWoS: 81 documentsRecords excluded for thematic reasonsStudies that did not address Television digitalization Technological convergence Multiplatform transition Interaction with digital audiences Studies outside the selected regions Other unrelated thematic approachesNumber of nal articles includedN = 42 key articlesNote. Elaborated by the author2.2. Data Management and Initial Familiarization To manage and conduct a preliminary exploration of the corpus, SciSpace was used. It is an articial intelligence-assisted platform that extracts structured information from scientic articles. e tool was employed to organize metadata and summaries, not to perform interpretive analysis, through automatically generated columns (title, brief summary or TL;DR, results, research gap, conclusions, ndings, future research, literature review, and contributions).
306 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicacióne analysis followed the six phases proposed by Braun and Clarke (2022), adapted to the context of a narrative literature review.(1) Familiarization with the data.Each of the 42 articles was read manually and in full, complementing and verifying the information obtained from SciSpace. is process enabled in-depth familiarization with the corpus and the preliminary identication of conceptual patterns.(2) Generation of initial codes.Based on this reading, relevant meaning units were identied and the information was systematized in a thematic matrix developed in Microsoft Excel.(3) Search for themes.Within this matrix, the texts were classied into ve categories aligned with the research questions: 1. Digital transformation 2. Transmedia strategies 3. Audience segmentation 4. Innovation in television 5. Audiovisual business modelsese categories functioned as an initial and exible organizational framework –as suggested by Braun and Clarke (2022)– facilitating the grouping of codes and the organization of the data.(4) Review of themes.e internal coherence of each theme and its relationship to the research questions were examined, and the categories were adjusted according to the density and convergence of the ndings.(5) Denition and naming of themes.e analytical boundaries of each theme were rened and descriptive names were assigned to reect their conceptual essence.(6) Production of the report. Finally, the ndings were integrated around the overarching theme and the derived subthemes in order to address the research questions and provide a reective understanding of the transformation of television journalism in post-broadcast contexts.is study did not require ethical approval, as it relied exclusively on published literature. e research adhered to principles of rigor and transparency while respecting authorship. Methodological transparency is considered a fundamental ethical component in the synthesis of interpretive knowledge, as emphasized by Braun and Clarke (2022).
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 307 2.3. Reexive ematic Analysis and Analytical Approach Within this framework, a hybrid reexive thematic analysis was applied, data-driven yet theoretically informed. is approach is widely used in literature reviews that acknowledge that themes do not “emerge” neutrally but are constructed through the interaction between the data, the conceptual framework, and the researcher’s interpretive decisions (Braun and Clarke, 2019, 2022; Ozanne et al., 2024; Sha and Mallinson, 2021).e analysis was conducted from the researcher’s situated perspective as a journalist and university professor specializing in audiovisual media, which informed the reading and appraisal of the evidence. is positionality –explicitly acknowledged in a reexive manner and recognized as enriching the interpretation of ndings (Braun and Clarke, 2022)– guided the identication of relevant themes and the critical articulation of results concerning the dynamics of change within the television ecosystem.2.4. Interpretive Synthesis e analysis focused on the semantic level of meaning –that is, on the explicit meanings presented in the ndings of the reviewed authors– while incorporating moments of latent interpretation when necessary to contextualize the results within broader processes of structural transformation in television journalism.e analytical process led to the identication of ve central themes explaining the transformation of television journalism in digital environments. Among them, one assumed an overarching role –From Broadcast to the Multiplatform Ecosystemwhich synthesizes the structural shift identied in the literature. is overarching theme integrates and provides coherence to four interrelated subthemes: Monetization Strategies in the Digital Audiovisual Ecosystem, Digital Logics of the Contemporary Journalism, Construction of Transmedia Narratives, and Audience Segmentation in Audiovisual Media.e conguration of these themes resulted from an iterative process of comparison, renement, and synthesis, in which conceptual and empirical relationships among the ndings of the dierent articles were examined. In line with the reexive approach proposed by Braun and Clarke (2022), the hierarchy between the overarching theme and the subthemes does not operate as a rigid structure: rather, it reects a exible interpretive process that embraces the interdependence of meanings and the constructive nature of thematic analysis.3. Results Across the literature examined, the thematic analysis identied one overarching theme and four subthemes explaining the transformation of contemporary television journalism. e overarching theme –From Broadcast to the Multiplatform Ecosystem– extends beyond technological change: it reects a structural reconguration of the television medium capable of integrating the technological, narrative, organizational, and economic dimensions identied in recent studies (2020–2024). Surrounding this central theme are the subthemes on digital monetization, the logics of contemporary journalism, transmedia narratives, and audiovisual audience segmentation, each addressing dierent layers of this transition.e ve categories derived from the research questions appeared with varying degrees of strength across the corpus. Digital transformation (41/42) and audience segmentation (40/42) were by far the most frequent, followed by audiovisual business
308 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónmodels (33/42). Transmedia strategies (24/42) and television innovation (21/42) showed a more moderate presence. Taken together, this panorama indicates that recent literature combines structural perspectives with narrative and economic approaches to explain how television journalism is being recongured in the digital era.e shift from the broadcast model to the multiplatform ecosystem summarizes a paradigmatic change in communication: television ceases to function as a one-directional channel and becomes a participatory, distributed, and data-driven environment. is overarching theme operates as an interpretive framework explaining how audiovisual media redene their production processes, storytelling practices, and relationships with audiences in an interconnected and continuously evolving ecosystem.3.1. e Overarching eme: From Broadcast to the Multiplatform EcosystemConsidered the core of the transformation process, the overarching theme integrates the technological, narrative, and organizational changes identied across the literature. More than a technical transition, it represents a cultural and professional shift in how television produces meaning and maintains its relevance within an expanding digital ecosystem.is transition, which entails a structural transformation of television journalism (Figure 2), has compelled media organizations to reconsider not only how they produce content but also how they distribute it and measure its impact. e logic of the linear schedule has become insucient in an environment where audiences no longer wait passively but actively choose when, how, and on which platform to consume information (García-Avilés, 2021).is new scenario has prompted a redenition of what “informative” means and of the criteria used to assess content performance. Traditional ratings have lost prominence compared with metrics such as retention, interaction, and multiplatform conversion, metrics inherent to digital logic and on-demand consumption (Neira et al., 2021). It is not merely a matter of being present in digital spaces but of responding with narrative, visual, and technological strategies adapted to a digitally native logic. In this context, television outlets that have embraced hybridity –integrating content created specically for platforms such as YouTube, Instagram, or Twitch– appear to understand that storytelling is no longer linear or anchored to a single screen (Li et al., 2024).e creation of innovation laboratories within television networks not only signals a willingness to adapt but also reects a recognition that the classic model has reached its limits. ese spaces function as incubators for new narratives and formats, demonstrating an openness within audiovisual journalism to experimentation with emerging technologies. By incorporating articial intelligence or virtual reality not as ornamental elements but as narrative languages in their own right, broadcasters open the possibility of reconguring the viewer’s experience (Nunes and Mills, 2021). In this framework, television is no longer dened by the device through which it is transmitted but by its capacity to generate immersive, relevant, and personalized experiences.
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 309 Figure 2. Conceptual Map of the Multiplatform Ecosystem in Audiovisual JournalismFigure 2 Conceptual Map of the Multiplatform Ecosystem in Audiovisual Journalism Contemporary television innovation cannot be understood solely as the adoption of emerging technologies; rather, it represents a more complex process of structural adaptation to changes in consumption, the multiplication of platforms, and the transformation of business models. On one hand, cases such as Chinese state television reveal how technologies like virtual reality are used not only for immersive purposes but also as institutional tools to reinforce official narratives and strategically evoke emotional responses among audiences (Zhou, 2024). At the other end of the spectrum, figures such as Ibai Llanos illustrate that it is no longer necessary to belong to a traditional channel to generate massive impact: live production on Twitch and other platforms has inaugurated a new logic of influence, a parallel form of television operating with different codes and hierarchies (Olivares-García and Majuelos, 2024). This tension between the institutional and the emergent has also raised the standard for audiovisual content. Digital newsrooms, forced to compete directly with native digital creators, have had to professionalize their languages and formats. What was once exclusive to television -high visual quality, polished staging, narrative editing- has now become the minimum expectation of the online environment (García-Orosa et al., 2020). In response, traditional broadcasters have adopted convergence strategies: they relocate Note. Elaborated by the authorContemporary television innovation cannot be understood solely as the adoption of emerging technologies; rather, it represents a more complex process of structural adaptation to changes in consumption patterns, the multiplication of platforms, and the transformation of business models.On the one hand, cases such as Chinese state-run television reveal how technologies like virtual reality are used not only for immersive purposes but also as institutional tools to reinforce ocial narratives and strategically evoke emotional responses among audiences (Zhou, 2024). At the other end of the spectrum, gures such as Ibai Llanos illustrate that it is no longer
310 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónnecessary to belong to a traditional channel to generate massive impact: live production on Twitch and other platforms has inaugurated a new logic of inuence, a parallel form of television operating with dierent codes and hierarchies (Olivares-García and Majuelos, 2024).is tension between the institutional and the emergent has also raised the standards of audiovisual content. Digital newsrooms, compelled to compete directly with native digital creators, have had to professionalize their languages and formats. What was once exclusive to television –high visual quality, polished staging, narrative editing– has now become the minimum expectation in the online environment (García-Orosa et al., 2020). In response, traditional broadcasters have adopted convergence strategies: they relocate their products to platforms such as YouTube, OTT services, or even TikTok in an attempt to regain the attention of audiences who no longer recognize boundaries between media, screens, or genres (Tejedor et al., 2022; Vázquez-Herrero et al., 2023).Parallel to this, a less visible yet deeply disruptive dimension of innovation has expanded: distribution. Formats such as news dissemination through instant messaging challenge the logic of programmed broadcasting, opening new routes for the circulation of audiovisual content and further decentralizing control over the ow of information (Boczek and Koppers, 2019). Added to this is the rise of mobile journalists (MoJo), whose practices –rooted in portability, brevity, and versatility– have reshaped narrative structures, making them more fragmentary, direct, and better adapted to the digital environment (Salzmann et al., 2020; Silva-Rodríguez et al., 2022).What is emerging, then, is not simply a television industry that “modernizes,” but a hybrid process in which the digital, the narrative, and the organizational converge to redene the foundations of audiovisual production and distribution. It is a metamorphosis in progress, in which innovation is not a technical goal but a condition of survival in an ecosystem that no longer distinguishes between television and the network.3.2. Monetization Strategies in the Digital Audiovisual Ecosystem e economic sustainability of audiovisual media has become one of the most critical dimensions of the digital ecosystem. It is no longer enough to produce high-quality content; such content must also be protable, scalable, and adaptable to multiple monetization pathways. In this context, the transformation of business models responds not only to a logic of survival but also to the need to preserve editorial autonomy in an environment dominated by technological intermediaries.One of the most visible challenges is the shift from free access to sustainable payment schemes. Models such as SVOD (subscription), AVOD (advertising), and TVOD (transactional/video on demand) allow for diversied revenue streams in response to the decline of linear television (Neira et al., 2021). Initiatives such as Playz or Mtmad reect this reconversion, oering products designed for young, digitally native audiences that require distinct formats and consumption rhythms (Li et al., 2025). However, this shift does not guarantee success: the absence of a replicable and generalizable revenue model remains one of the main limitations facing audiovisual media (González-Neira et al., 2021).In this landscape, hybrid monetization forms are also emerging that transcend strictly televisual environments. Podcasts, for example, have opened fertile ground for premium subscriptions, sponsorships, and branded content, generating sustainable income without undermining the user experience (Martínez-Costa et al., 2022). Meanwhile, mobile journalists have created
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 311 agile models based on sponsored content, native advertising, and micropayments, particularly eective in mobile environments where brevity and immediacy are key (Salzmann et al., 2020; Silva-Rodríguez et al., 2022).Even platforms that do not allow direct monetization, such as WhatsApp, have been strategically integrated as channels for audience loyalty and redirection toward protable products, demonstrating that trac can be as valuable as direct revenue (Boczek and Koppers, 2019). Added to this are broader experiments combining commercial income, capital injections, membership programs, and personalized services, patterns documented by Young and Hermida (2024) in their analysis of the increasingly complex nancial landscape of media. is diversication, however, introduces structural risks: platform dependency can compromise both editorial sustainability and informational autonomy.But beyond specic strategies, what is at stake is the ability to generate value in an ecosystem dominated by actors such as Google and Facebook. ese intermediaries have captured a signicant share of the economic value generated by content, forcing media organizations into continual experimentation to avoid falling behind (Peña-Fernández et al., 2024).In this scenario of uncertainty, credibility emerges as a strategic asset. Amid information overload, traditional media, including television networks, retain a competitive advantage in moments of crisis, when institutional trajectory and broad reach still foster trust (Vulpius et al., 2022). However, credibility must be accompanied by innovation. e incorporation of technologies such as articial intelligence, process automation, and the development of new digital narratives is no longer optional; it has become a prerequisite for competing in a saturated, fast-paced, and fragmented market (Pallares and Serrano, 2022; Pérez-Curiel et al., 2021; Pinto and Barbosa, 2024).us, business models in audiovisual journalism are undergoing a phase of reinvention marked by constant experimentation, technological integration, and the pursuit of sustainability in a landscape where the rules of the game are still evolving.3.3. Digital Logics of the Contemporary Journalism e digital transformation of journalism is no longer a matter of simple technological updating; rather, it represents a profound reconguration of the sector’s editorial, narrative, and organizational logics. is shift aects both digital-native outlets and traditional media –including television– which have been compelled to redene their identities, structures, and routines to avoid losing relevance in an environment characterized by fragmentation, personalization, and immediacy.In the specic case of television newscasts, this transformation is expressed through the integration of interactive elements, narratives designed with a multiplatform logic, and digital metrics that allow for a more precise understanding of audience behavior. Tools such as CRM systems and data analytics are no longer exclusive to marketing: they have been appropriated by newsrooms to optimize user relationships, anticipate trends, and adapt content to consumption habits in real time (O’Brien and Kunz, 2024). Even the use of predictive models based on articial intelligence is reshaping editorial decisions –such as scheduling or content segmentation– by enabling outlets to anticipate phenomena such as subscriber churn (Olsen, 2021).ese changes extend beyond the technologies adopted; they require a complete reorganization of workows, hierarchies, and professional roles within newsrooms. e digital environment does not tolerate rigid structures or slow responses; it demands agility, exibility, and continuous learning (Boczek and Koppers, 2019). is new context has given rise to mobile, decentralized, and multifunctional newsrooms, where mobile journalists (MoJo) embody a new type of audiovisual professional capable of
312 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicaciónproducing, editing, and distributing content directly from the eld using minimal equipment (Salzmann et al., 2020; Silva-Rodríguez et al., 2022).Likewise, narrative design has had to adapt to a transversal logic: a single piece is no longer produced solely for television, but multiple versions of the same content are created, each optimized for dierent platforms. is distribution logic –encompassing live broadcasts, vertical clips, podcasts, and web articles– responds not only to a reach strategy but also to a new understanding of contemporary information consumption (Martínez-Costa et al., 2022).3.4. Construction of Transmedia Narratives Transmedia strategies have become a key component of journalism’s digital transformation, enabling not only broader coverage and content expansion but also a profound reconguration of journalistic storytelling. Rather than distributing the same message across dierent platforms, the transmedia approach involves constructing articulated informational universes in which each medium contributes a unique dimension to the narrative. In this context, television, far from remaining an autonomous medium, has begun to adopt digital ecosystem logics to extend its presence beyond linear broadcasting.One of the central factors in this transition is the segmentation and personalization of narratives. By identifying patterns of predictive behavior, media organizations can design more relevant informational pathways for each user type, determining not only what content to oer but also where and how to present it (O’Brien and Kunz, 2024). is approach allows platforms such as WhatsApp to function as integrative nodes where text, images, video, and links converge into coherent narrative ows that move seamlessly between private and public spaces, strengthening audience engagement (Boczek and Koppers, 2019).Transmedia storytelling also demands more agile and versatile newsrooms. Mobile journalists (MoJo) and digital teams no longer think in terms of single pieces but in sequences and narrative extensions that unfold across video, text, and social networks, generating intentional continuity that enhances the user experience (Salzmann et al., 2020; Silva-Rodríguez et al., 2022). In television, this logic has begun to permeate newscasts, which now oer extended versions of their reports on social media or exclusive content on OTT platforms, designed to reinforce brand presence and attract new audiences.is multi-format design responds not only to reach strategies but also to a more sophisticated conception of the media ecosystem, in which each platform fullls a complementary narrative function. In this sense, podcasts are no longer conceived as isolated products but as articulated components within a larger transmedia framework that includes websites, newsletters, social media, and audiovisual pieces (Martínez-Costa et al., 2022). is integration supports both editorial coherence and audience loyalty.Moreover, the use of innovative formats such as news games opens new possibilities for engaging users not only as receivers but also as active participants in meaning-making. By integrating game mechanics into journalistic narratives, these approaches stimulate exploration, empathy, and critical reection on reported events (García-Avilés, 2021). Nonetheless, the use of transmedia strategies has not yet reached its full potential: most outlets exploit only a fragment of the narrative possibilities oered by digital channels, often limiting themselves to supercial content replication (Vázquez-Herrero et al., 2023).On the other hand, radio has also found in transmedia approaches a means to revitalize its reach. Podcasts, functioning as narrative nodes that connect with social media, websites, and video platforms, enable diversied listening experiences and
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 313 transform radio content into expanded storytelling formats (Barrios-Rubio and Espitia, 2023). us, the transmedia strategy not only amplies the reach of journalistic messages but also redenes how an informative story is constructed and experienced.3.5. Audience Segmentation in Audiovisual Media Audience segmentation has become one of the strategic pillars of media adaptation to the digital ecosystem. In an environment where the supply of information is overabundant and public attention increasingly eeting, the ability to identify behaviors, anticipate decisions, and personalize content has become essential. is logic has also begun to permeate television –particularly its on-demand formats– where the use of advanced analytics makes it possible to oer content tailored to specic interests and predictive behaviors (Boczek and Koppers, 2019).What is most signicant in this process is that segmentation is no longer based solely on traditional demographic variables –such as age, gender, or socioeconomic status– but now incorporates more complex criteria such as cultural contexts, personal motivations, and digital navigation habits. Mobile platforms and social media enable dynamic segmentation, in which content is adjusted in real time according to the user prole. In this context, mobile journalists play a key role by adapting narratives that consider both local cultural codes and the expectations of a globalized audience (Salzmann et al., 2020; Silva-Rodríguez et al., 2022).is approach has also found fertile ground in podcasts, which connect with specic audiences through dierentiated thematic proposals. Far from being a marginal product, podcasts have become a central component of loyalty strategies for both traditional and digital media. Digital radio, for example, has leveraged this format to regain the attention of young and specialized audiences (Barrios-Rubio and Espitia, 2023; Martínez-Costa et al., 2022), while television networks increasingly incorporate podcasts as complementary content or brand extensions.e key across all these processes lies in the ability to understand users in depth. e implementation of predictive models that identify churn risks or changes in consumption patterns enables platforms and media organizations to adjust their oerings almost immediately, thereby retaining attention and prolonging engagement (Olsen, 2021; Suenzo et al., 2020). Segmentation, in this sense, is no longer merely a marketing technique but has become an editorial strategy that shapes the way content is designed and distributed.Beyond acquisition, the major challenge is to generate sustained value. Understanding not only who audiences are but also how they think, what motivates them, and in what contexts they consume content allows media organizations –including television– to build more relevant and personalized experiences (Neira et al., 2021; Peña-Fernández et al., 2024). is shift requires rethinking the relationship with the public: moving from a mass, passive audience to a network of active, diverse, and demanding communities that expect customized content.us, the transition from the broadcast model to a multiplatform ecosystem has not only altered distribution technologies and impact metrics; it has transformed the very logic of production and consumption. Television, far from disappearing, is reinventing itself as a hybrid actor that incorporates digital formats, transmedia content, and advanced segmentation strategies to sustain its relevance in an increasingly competitive and fragmented landscape.
314 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicación4. Discussion Television –including television journalism– can no longer rely on the models that made it dominant in the twentieth century (García-Avilés, 2021; Neira et al., 2021; Vulpius et al., 2022) within a media landscape characterized by audience fragmentation, information overload, and the proliferation of digital platforms. As noted by Tejedor et al. (2022) and Vázquez-Herrero et al. (2023), these transformations have created a context, in which the logics of production, distribution, and consumption are continually redened due to technological convergence and platform-driven dynamics.e ndings discussed here indicate that television is no longer the center of the information ecosystem; rather, it is embedded (and at times diluted) within a multiplatform structure governed by immediacy and participation. is discussion examines these changes through the conceptual frameworks reviewed, highlighting the tensions between digital experimentation and professional legacy, as well as the strategies that media organizations employ to maintain relevance and sustainability in a hypercompetitive environment.4.1. Television does not disappear; it mutates into a hybrid, participatory, and data-driven ecosystemFar from fading in the digital ecosystem, television is undergoing a profound structural, narrative, and organizational metamorphosis. As anticipated by the conceptual framework, this transformation cannot be reduced to a mere technological update; rather, it responds to the pressing need to adapt to a competitive, fragmented, and dynamic media environment. e transition from the broadcast model to a multiplatform ecosystem is not simply a technical evolution; it constitutes a paradigmatic rupture in how audiovisual content is produced, distributed, and consumed.As early as Anastassiou (1994) noted, television digitalization implied an opening toward new forms of interoperability and access. However, the current results show that this process has intensied: it is no longer enough to be present on digital platforms, newsrooms must fully recongure their narrative strategies, workows, and business models. In this regard, hybrid production practices that experiment with new forms of multiplatform distribution, along with the creation of innovation labs to train AI models, explore immersive formats, and design interactive experiences, reveal a willingness for structural reinvention. is aligns with the proposals of Warner and Wäger (2019), who emphasize organizational transformation as a key pillar for sustainability. A similar logic is evident in media organizations that have integrated AI or virtual reality as native narrative languages rather than as mere technical tools (Nunes and Mills, 2021).4.2.Real-time Personalization is the New Grammar of Digital TelevisionAudience behavior, conceptualized in the framework as a shift from passivity to active agency (Drašković and Kleut, 2012; Livingstone, 2004), is also conrmed by the ndings: viewers no longer consume content linearly, but instead select, interact with, and redistribute content across multiple platforms. Fragmentation and personalization of audiovisual experiences have become the standard. As a result, television is compelled to engage with emerging cultural codes, developing sophisticated segmentation strategies that go beyond traditional demographic criteria to incorporate behavioral and contextual dimensions (Boczek and Koppers, 2019).
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 315 is logic is intensied in mobile environments, where journalists such as MoJo practitioners operate with high exibility to produce content adapted both to on-the-ground conditions and to globalized digital audiences (Salzmann et al., 2020; Silva-Rodríguez et al., 2022). OTT platforms and social media now enable personalized and predictive distribution, strengthening user engagement and adjusting content to consumption habits in real time (Olsen, 2021).Within this process, transmedia strategies take on a central role. Transmedia storytelling constitutes an expansive narrative logic that articulates multiple versions of a story according to the language and expectations of each platform (Gambarato and Tárcia, 2016). e results demonstrate that this logic is already integrated into many newsrooms, where teams do not think in terms of isolated pieces but rather in multiformat narrative sequences that enhance user immersion, interaction, and loyalty (Martínez-Costa et al., 2022). is narrative articulation responds not only to a production logic but also to a transformation in audience behavior: active, connected, and demanding users who expect content designed specically for each digital environment.us, transmedia strategies not only extend the narrative but also build stronger and more meaningful connections with audiences. However, most media organizations still exploit only a fraction of the narrative potential of this approach, often limiting themselves to supercial content replication without fully considering the expectations, habits, and cultural codes of their audiences on each platform.4.3. e Journalism at Survives Leaves Its Comfort Zone, Reinvents Its Revenue Streams, and Confronts Technological DisruptionTransmedia narratives –understood not merely as the expansion of stories across multiple platforms, but as strategies for creating immersive and participatory experiences– remain more a promise than a fully established practice in many newsrooms. Although their potential to engage fragmented audiences and foster user loyalty is widely acknowledged, these strategies often result in mere content replication across channels, without narrative adaptation that responds to the logic of each platform. is limitation constrains their capacity to generate distinctive informational and economic value.A key point emerges here: transmedia narratives not only enable connections with diverse audiences but also create opportunities to explore new journalistic genres and hybrid formats that better align with digital habits. From interactive narrative podcasts to real-time mobile coverage tailored for TikTok or Instagram Stories, the expansion of news content into new formats can serve as a bridge between editorial relevance and economic sustainability.Another crucial aspect is the economic dimension. As highlighted in the results, sustainability can no longer rely solely on traditional advertising revenue. Hybrid models –combining subscriptions, branded content, memberships, micropayments, and indirect monetization– represent a pragmatic response to an environment in which intermediaries such as Google and Facebook capture a signicant share of the value generated.In this scenario, media credibility –still a distinguishing feature of traditional broadcasters during times of crisis– remains a dierential asset. However, on its own, it is insucient; it must be complemented by genuine innovative capacity to compete in an oversaturated, fast-moving market (Vulpius et al., 2022). Automation, articial intelligence, and multiplatform production are no longer competitive advantages; they have become baseline requirements for survival.
316 | nº 43, pp. 297-322 | July-December of 2026From Broadcast Television to the Multiplatform Ecosystem: A Narrative Review on Innovation and Audiences in Digital...ISSN: 1696-019X / e-ISSN: 2386-3978doxa.comunicacióne economic dimension is among the most critical aspects of the digital audiovisual ecosystem. As highlighted in the results, sustainability can no longer depend solely on traditional advertising revenues. Hybrid models –combining subscriptions, branded content, memberships, micropayments, and indirect monetization– have become essential strategies in an environment where intermediaries such as Google and Meta capture a signicant share of the value generated by media organizations. e ndings of this study conrm that the digital transformation of television is a multifaceted process in which technological reconguration, narrative reformulation, institutional reorganization, and audience redenition converge. e digital environment is no longer merely a complementary space; it has become the primary arena, in which attention, relevance, and sustainability are contested. Broadcasters that have achieved meaningful integration –beyond a mere presence on social platforms– are those that recognize innovation not as optional, but as a fundamental condition for survival.Contemporary television is dened not by the device through which it is delivered, but by its capacity to create relevant, personalized, and transmedia experiences. It is a hybrid, expansive, and adaptive medium. Its future will depend on the industry’s ability to experiment, segment audiences, diversify revenue streams, and continually recongure its relationship with viewers within a constantly evolving ecosystem.5. Conclusionse review demonstrates that television journalism is undergoing a structural transformation characterized by technological convergence, transmedia expansion, and the reconguration of audience dynamics. e ndings suggest that traditional television companies have become hybrid actors integrating legacy practices with narrative, organizational, and production innovations to navigate a fragmented media ecosystem governed by platform logics. Television news has shifted into a domain where experimentation and continuous adaptation are essential for sustainability.e primary theoretical contribution of this study is an analytical framework that integrates narrative, organizational, and economic dimensions to understand how television journalism is being recongured in the post-broadcast era. is approach enables conceptualizing television as a dynamic ecosystem in which transmedia strategies, innovations in production routines, and new forms of audience participation intersect. By bringing together ndings that are often studied separately, the framework provides a conceptual foundation to guide future research on the relationship between journalists and audiences in digital environments.5.1. Limitations of the Studyis narrative review examines research and cases involving traditional television channels undergoing digital transformation, primarily within national contexts in the Americas and Europe. is approach allows for the identication of structural patterns in established media organizations but excludes local or regional experiences that may exhibit distinct dynamics of innovation and adaptation. is limitation reects the focus on large-scale models, although future research could explore more situated cases.
doxa.comunicación | nº 43, pp. 297-322 July-December of 2026Alberto Jesús Villar-CamposISSN: 1696-019X / e-ISSN: 2386-3978| 317 Another limitation arises from the narrowing of the study’s focus: although the relevance of streaming platforms and social media is acknowledged, the analysis concentrates on the internal digitalization of traditional television media. is approach aims to understand how their business models and narratives evolve from an institutional logic that continues to exert inuence on many countries.It is also acknowledged that the rapid pace of technological change –particularly in articial intelligence, automation, and emerging platforms– may render certain ndings obsolete. To mitigate this risk, the study emphasizes structural trends rather than short-term phenomena.Although most sources originate from Europe and North America, the ndings remain relevant for understanding challenges present in Latin America. In the region, many of the tensions identied –such as organizational fragmentation, narrative lag, and the pressing need to diversify revenue– are similarly evident. While no Latin American cases were included, the results can inform future research on digital transformation in local media ecosystems, particularly in countries such as Peru.5.2. Future Lines of ResearchSeveral lines of inquiry are proposed to expand and deepen the study of digital transformation in traditional television.First, it is essential to incorporate cases from regional or local channels in Latin America. eir organizational dynamics, community, and economic conditions provide a valuable contrast with national broadcasters. Although these outlets often operate with limited resources, their close proximity to audiences creates opportunities for innovation that warrant examination from a situated perspective.Second, further research should investigate the relationship between television and streaming platforms, not only in terms of competition for audience attention but also with respect to narrative hybridization, cross-distribution, and convergence in business models. is line of inquiry would illuminate how traditional media adopt or reinterpret streaming logics within their editorial and commercial strategies.A third line of research focuses on the application of articial intelligence in audiovisual newsrooms, ranging from task automation to the creation of personalized content. It is essential to examine the internal tensions, resistances, and negotiations that emerge during the adoption of new languages, formats, and technological tools. Investigating these processes contributes to a deeper understanding of how professional culture is reshaped in contexts of rapid transformation.Finally, further examination of the role of active audiences in reshaping the television ecosystem is recommended. Analyzing how users comment on, share, transform, or co-create digital content with media organizations would allow for a more precise mapping of the new cycles of narrative circulation in distributed, algorithmic, and participatory environments.
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