Español/castellano en Wikipedia: voces y foro de discusión

María Isabel Hernández Toribio; Florencia Claes; Luis Deltell

doi:10.31921/doxacom.n31a14

Authors

María Isabel Hernández Toribio Complutense University of Madrid, Spain https://orcid.org/0000-0002-1213-5610
Florencia Claes Rey Juan Carlos University, Madrid, Spain https://orcid.org/0000-0003-4291-0507
Luis Deltell Complutense University of Madrid, Spain https://orcid.org/0000-0002-5230-1409

DOI:

https://doi.org/10.31921/doxacom.n31a14

Keywords:

Wikipedia, Spanish, collaborative work, discussion, (im)politeness

Abstract

In this research we carried out a study with quantitative and qualitative methodology of two encyclopedic entries and their respective talk pages in the Spanish version of Wikipedia. These two monitored and analyzed articles are "Spanish language" and "controversy over the name of the Spanish language", whose analysis has allowed us to show the collaborative working mode of the online encyclopedia as well as the study of the discussion forums that are generated in the construction of these entries. Therefore, we analyze some characteristic behavior aspects of virtual forums and the most frequently used (dis)courtesy strategies in the discussions that the encyclopedia itself promotes for its development. Our results show how the Spanish Wikipedia is a working environment that aims to continue to make progress in obtaining rigorous and effective results, by arbitrating an endogenous structure that acts as a filter / manager of content and ways of expression. We will also verify how the discussion on the construction of these voices shows elements of discourtesy between users and editors, which denotes an attitude that is different from the rules of behavior of this digital encyclopedia (the so-called "five pillars" of Wikipedia).

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Author Biographies

María Isabel Hernández Toribio, Complutense University of Madrid, Spain

She is a lecturer at the Complutense University of Madrid in the Spanish
Language Department. Her principal research interests lie in the fields of pragmatics and discourse analysis. Her most recent publications include several focusing on the analysis of different types of speech act on social media platforms including Twitter and in advertising discourse. She has participated in a diverse range of research projects concerning the analysis of communications media and advertising. She has given seminars at numerous universities and has been a visiting scholar at the University of Southern California (Los Angeles).
Florencia Claes, Rey Juan Carlos University, Madrid, Spain

She currently works as a post-doctoral research assistant at the Rey Juan Carlos University, Madrid
where she lectures in Multimedia Journalism and Multimedia Communication in the Faculty of Communication. She gained Extraordinary Awards for Graduation and for her Doctorate at the Complutense University of Madrid. Her research area encompasses social networks and online communications, SEO positioning and open knowledge in the Wikipedia environment. She has published more than a dozen research articles about these topics and, for a number of years, has been giving training workshops concerning Open Knowledge and Editing on Wikipedia for the Spanish Wikimedia Chapter.
Luis Deltell, Complutense University of Madrid, Spain

He is a tenured lecturer at the Complutense University of Madrid where he teaches Film Direction
in the Faculty of Information Science. He also works as a screen writer and film maker. His field of research is the history of the image, cinema and the analysis of new information science technologies and social networks. He has published several articles about Wikipedia and digital communication. He is a codirector of ESCINE, based at the Complutense, a group dedicated to the study of cinema. He has been a visiting scholar at Stanford University and at Berkley University, California. He has directed a number of documentaries and other audio-visual work. The last of these, Un dialogo circunstancial (2019), was codirected with Isodoro Valcárcel Medina. Universidad

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